What are the responsibilities and job description for the Body/Paint Department Service Manager position at Epika Fleet Services?
Are you ready to wrench with a mechanically savvy team with leadership that cares and wants you to succeed? Bring your tools to the fastest growing fleet maintenance network in the country. Come join the CS family, where we have cutting-edge technology that reduces your admin time - so you can focus less on paperwork and more on doing what you love. We are locally run, family-oriented, proudly serving your community, and are looking for talented techs like you to grow with us! ABOUT THE BRAND CS Truck & Trailer Repair is the one-stop-shop for all your truck and trailer maintenance and repair needs. CS is a full-service tractor, trailer and truck repair facility specializing in medium and heavy-duty over-the-road tractor and trailer repairs. We have been awarded an A rating from the Better Business Burea and selected as one Top Work Places in 2018, 2019 and 2020 in The Atlanta Journal-Constitution.
About The Role
We’re hiring a Body/Paint Department Service Manager to lead and scale our heavy truck collision and refinishing operation. This is a hands-on leadership role responsible for driving production, maintaining top-tier quality standards, and managing a high-performing team in a fast-paced commercial repair environment.
You’ll oversee all aspects of the body and paint department—from workflow and technician performance to customer satisfaction and financial results.
What You’ll Be Responsible For
USD $90,000.00 - USD $95,000.00 /Yr.
About The Role
We’re hiring a Body/Paint Department Service Manager to lead and scale our heavy truck collision and refinishing operation. This is a hands-on leadership role responsible for driving production, maintaining top-tier quality standards, and managing a high-performing team in a fast-paced commercial repair environment.
You’ll oversee all aspects of the body and paint department—from workflow and technician performance to customer satisfaction and financial results.
What You’ll Be Responsible For
- Lead, coach, and develop a team of 15 body and paint technicians
- Drive daily production, cycle times, and throughput to meet or exceed targets
- Ensure high-quality repairs and refinishing standards across all work completed
- Oversee job scheduling, work distribution, and shop workflow optimization
- Manage department profitability, including labor efficiency, materials usage, and cost control
- Partner with estimating, parts, and operations teams to ensure smooth job execution
- Maintain strong relationships with fleet customers and key accounts
- Ensure compliance with safety standards, environmental regulations, and company policies
- Monitor KPIs such as turnaround time, rework rates, and gross profit margins
- 5-7 years of progressive experience in heavy truck or commercial vehicle body and paint repair
- 3 years of leadership experience managing 15 technicians in a body/paint environment
- Strong technical expertise in
- Frame and suspension repair
- Body panel repair (steel, aluminum, fiberglass, composite)
- Commercial vehicle refinishing processes
- Deep knowledge of modern paint systems, including color matching, blending, and refinishing techniques
- Proven ability to hit production goals, maintain quality, and control costs
- Strong leadership presence with the ability to hold teams accountable and drive performance
- I-CAR, ASE, or OEM certifications (PPG, Axalta, Sherwin-Williams, etc.)
- Experience managing large fleet or national account customers
- Background in heavy truck dealerships or high-volume collision centers
- Experience with department-level P&L ownership
- Consistently hitting or exceeding production and revenue targets
- Maintaining high-quality repair standards with minimal rework
- Strong team retention and technician performance
- Improved cycle times and shop efficiency
- Positive feedback from fleet customers and partners
- Leadership role with direct impact on shop performance and growth
- Competitive base salary strong commission upside
- Established operation with opportunity to scale and improve processes
- Team-oriented, results-driven environment
- Paid Time Off including holidays
- 401(k) with company match after 90 days of employment
- Medical, Dental and Vision plans
- Disability Insurance
- Life Insurance
- Employee assistance program
- Boot reimbursement programs
- Tool reimbursement program
- Family oriented company that believes in a true work/life balance
- Save on commute costs - take your truck home with you!
- Fuel card
- Experienced team you can learn from
- Locally-run, family-oriented business
- Opportunities for growth in partner businesses nationwide
- Hourly pay w/ incentives - no flat rate
- Bonus/ Incentives program with high earning potential
- M-F & some Saturdays, as needed
- Time and a half on holidays
USD $90,000.00 - USD $95,000.00 /Yr.
Salary : $95,000