What are the responsibilities and job description for the Outbound Sales Development Representative position at Epignosis?
At Epignosis our mission is simple yet bold: To make learning technologies accessible to every business, regardless of geography, sector, or company size. And we’ve been doing just that for more than a decade, empowering millions of people to grow, learn, and thrive through technology that’s both powerful and affordable.
We're rapidly becoming one of Greece's largest SaaS companies, serving 12,000 companies and 22 million learners worldwide with solutions like TalentLMS (an award-winning cloud LMS built for simplicity), eFront (an enterprise LMS), TalentCards (a mobile app for deskless training), and TalentHR (a lightweight HRIS for people operations).
Our success is built on a team that believes that work should matter — not only to you, but to the world around you. We're looking for people who light up when solving hard problems, who care deeply about their craft, and who want to build something that genuinely helps people grow.
We are searching for an Outbound Sales Development Representative who will serve as the first point of contact for outbound leads, building our prospective customer pipeline through email and phone outreach. In this role, you’ll generate qualified opportunities for our Sales Executives and, within a few quarters, begin closing your own small business deals. We invest heavily in career growth—most SDRs evolve into Sales Executive or Customer Success roles—giving you the opportunity to build a meaningful and rewarding career in tech.
Responsibilities
As a Sales Development Representative, you will:
- Identify and research target accounts using modern sales data tools
- Conduct cold outreach via phone, email, and social channels to generate new pipeline
- Engage prospects with compelling messaging tailored to their business needs
- Qualify leads against defined criteria before handing off to Account Executives
- Maintain accurate records of prospect interactions and progress in CRM (Salesforce)
- Collaborate with marketing and sales teams to refine outbound messaging and campaigns
- Consistently achieve activity metrics (calls, emails, meetings booked)
- Stay up to date on product knowledge, industry trends, and competitive landscape
To be successful in this role as a Sales Development Representative, you should:
- 1–2 years of sales or business development experience (B2B SaaS preferred)
- Strong communication and active listening skills
- Ability to learn quickly and adapt to feedback
- Proficiency with CRM and sales engagement tools (Salesforce, Gong, Outreach, etc.)
- Be comfortable working during US business hours to stay aligned with our team and customers.
Nice to Have
- Prior outbound sales experience
- We also value resilience, strong communication, and comfort with high-volume outreach as equally critical for success
We've built a workplace where people can do the best work of their careers. Here's how we support that:
- Competitive compensation packages – because great work deserves great rewards.
- Professional development initiatives – we’re not just creating LMSs for others, we’re also learners ourselves!
- Gorgeous office space – work where you thrive, whether that’s in our beautiful HQ.
- A vibrant working environment – surrounded by brilliant, quirky, passionate minds.
Ready to grow your career while helping millions of people learn? Join us.