What are the responsibilities and job description for the Associate Manager, Product Development position at Epicor?
What you will be doing
Technical Leadership and Development
Technical Experience
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter
Drew Wussler
Technical Leadership and Development
- Architect, develop, and deliver new features in alignment with business goals, technical standards, and long-term product needs.
- Solve complex technical challenges with consideration for scalability, security, maintainability, reusability, and performance.
- Promote strong engineering practices through code reviews, technical guidance, developer tooling, testing patterns, and team-defined standards.
- Take ownership of difficult technical tasks, refactors, blockers, and areas requiring deeper research or cross-team coordination.
- Lead a small team of developers through regular management practices, including coaching, feedback, career development, onboarding, and team support.
- Mentor engineers and help them grow through code reviews, pairing, technical guidance, and opportunities aligned to their skill levels.
- Help set team objectives and create an environment where engineers are unblocked, progressing, and able to do their best work.
- Support team culture through clear communication, collaboration, accountability, and team-building opportunities.
- Own the work assigned to your team, ensuring features, bugs, and support responsibilities are followed through from planning to delivery and post-release support.
- Partner with product managers, QA, developers, and other team leads to plan, estimate, prioritize, and coordinate work.
- Help break down larger features and tasks into manageable pieces that can be completed safely and in a timely manner.
- Lead or support team ceremonies such as planning, standups, retrospectives, and other recurring team meetings.
Technical Experience
- 5 years’ experience in full-stack development using JavaScript, TypeScript, Python, or similar languages.
- Experience with front-end libraries such as React.js, Angular, or Vue, with React.js preferred.
- Back-end development experience with Node.js and REST APIs such as Express or Fastify.
- Solid understanding of SQL, including writing queries, migrations, and optimizations.
- Working knowledge of Docker, Redis, event-based communication, job processing, and queuing concepts.
- Proven ability to architect features, plan implementation from start to finish, and make sound technical decisions.
- Ability to navigate ambiguous product requirements and deliver effective solutions that balance business needs, technical standards, and team capacity.
- Strong problem-solving skills, including the judgment to know when to research, when to ask questions, and when to move forward.
- A big-picture approach to development, with consideration for long-term product health, security, scalability, and maintainability.
- Experience mentoring developers, supporting engineer growth, and helping others improve through feedback and guidance.
- Strong communication skills, including the ability to explain technical decisions, understand other viewpoints, and receive feedback constructively.
- Ability to coordinate work across multiple roles, keep projects moving, and help unblock engineers.
- Experience helping define, improve, or reinforce team processes, development standards, and best practices.
- Previous experience as a team lead, technical lead, people manager, or mentor for a small development team.
- Experience leading sprint planning, retrospectives, task breakdown, estimation, onboarding, or team development activities.
- Experience partnering with product managers to organize priorities, clarify requirements, and plan delivery.
- Strong understanding of permissioning structures, security analysis, and scalable system design.
- Experience with state management, validation, styling, data communication, or event-based systems such as Redux, MobX, Zustand, Zod, SASS, Tailwind, sockets, Redis, APIs, AWS Lambda, Amazon SQS, or RabbitMQ.
- Experience with development of AI pipelines, AI endpoints, or agent-supported architecture.
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter
Drew Wussler