Quick Service Technician

GENERAL SUMMARY

Provides automotive services by performing inspections, repairs, maintenance, and installations efficiently, safely and according to quality and time standards. Complies with repair shop’s safety and environmental programs and practices. Automotive services may include, but are not limited to Engine Oil and Filter Changes, Multi-Point Inspections of vehicles, Mounting and Balancing of Tires and Wheels, Alignments, Light Duty Line Work, Brake Pads and Rotor Installation

Reports To: Service Manager / Lead Technician / Service Advisor

DUTIES AND Responsibilities:

Achieving High Standards

Principal Duties and Responsibilities:

· Promotes repair shop by presenting professional image, positive attitude, and clean work area.

· Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified.

· Completes service and repair assignments correctly, to pass quality inspections or test drives.

· Collects all necessary information before requesting parts (e.g., model year, etc.).

· Maintains sufficient personally-owned tools; keeps tools in good working order.

· Preforms Multi-Point Inspections on every vehicle according to Epic Service Center Standards.

Additional Duties and Responsibilities:

· Notifies shop foreman and service advisor if delays are expected.

· Maintains cleanliness of the customer's vehicle.

Working Effectively With Others

Principal Duties and Responsibilities:

· Promotes a productive working relationship with others.

· Actively listens to concerns; takes action to respond to others’ needs.

· Speaks clearly, concisely, and effectively.

· Provides clear and legible record of service completed for both customer and repair shop use.

· Has an approachable style; fosters open communication through active listening.

Additional Duties and Responsibilities:

· Assists Service Advisors, if necessary, to explain completed repairs to a customer.

· Assists other technicians when needed.

Responsible for other duties as assigned and/or required by business need.

EDUCATION/CERTIFICATION REQUIREMENTS

Education, training and/or state/national certifications should clearly demonstrate the possession of the knowledge and skills stated above.

· High School degree or equivalent preferred

· Other certifications or licenses as required by state law

· Driver’s license

· ASE certification preferred but not required in one or more of the following areas:

· Electrical or Electronic Systems

· Brakes

· Heating and Air Conditioning

· Suspension and Steering

· Manual Drive Train and Axles

· Automatic Transmission and Transaxle

· Engine Performance

· Engine Repair

EXPERIENCE

· Minimum 2 years experience in automotive repair or quick service; 4 or more years preferred

· Tools required to perform repairs and services

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

· Moving about the repair shop to complete auto service and repair

· Using hand and/or power tools and equipment consistent with industry standards

· Using computer to look up information

· Standing for 6 to 8 hours in a shift

· Bending, stretching, lifting, reaching, and climbing

· Utilizing physical and manual dexterity

· Lifting up to 70 lbs.

· Noise

· Vibration

· Paint

· Dust

· Exhaust fumes

· Other hazardous and non-hazardous materials

· Use video display monitor

USUAL HOURS OF WORK

Monday - Friday

a.m. to p.m.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid training
• Professional development assistance
• Tuition reimbursement

People with a criminal record are encouraged to apply

Experience:

• Automotive repair: 2 years (Required)

License/Certification:

• ASE Certification (Preferred)

Work Location: In person

Salary : $18 - $22