What are the responsibilities and job description for the Member Experience Associate - Part-time position at Epic Padel?
About Epic Padel
Epic Padel is a premium racquet sports brand focused on creating vibrant, community‑driven clubs centered around padel. Our Milwaukee location is a brand‑new facility, opening this August, designed to become a long-term destination for athletes, families, and social players.
Front desk and pro shop at Epic Padel manage member check-ins, merchandise and supplement sales, and facility assistance, enjoy sports.
Front Desk Duties
- Member Check-in: Greets guests, scans membership assists with questions.
- Customer Service: Answers phone calls, provides club information, and resolves basic account questions.
- Facility Upkeep: Monitors cleanliness of the facility and front entrance areas.
Pro Shop Operations
- Sales Transactions: Processes payments for apparel, gear, energy drinks, and snacks.
- Inventory Control: Restocks shelves, fridges, and merchandise displays.
- Promotions: Promotes upcoming club events, training packages, and guest programs.
- Hourly Checks: A typical shift includes doing hourly checks on the locker rooms and the workout areas.
Pay: $15.00 - $17.00 per hour
Application Question(s):
- Do you enjoy sports?
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Milwaukee, WI 53217 (Required)
Work Location: In person
Salary : $15 - $17