What are the responsibilities and job description for the Sales Department Lead position at Epic Mountain Gear?
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Sales Department Lead is responsible for delivering exceptional customer service while supporting the overall performance of the assigned sales department. This role builds customer confidence through knowledgeable, personalized assistance and helps drive business results by increasing sales metrics and supporting team development.
Job Specifications:
- Starting Wage: $21.00/hr - $24.19/hr
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities:
- Deliver exceptional guest service by building rapport, providing expert product knowledge, and promoting sales at the point of sale.
- Support merchandising standards by maintaining a clean, organized department and communicating inventory needs to management.
- Drive business performance through upselling strategies that increase units per transaction and average dollar sales.
- Assist with onboarding and training of new team members to ensure consistent service and operational excellence.
- Collaborate with other departments and maintain a flexible schedule to meet business demands.
- Protect company assets through loss prevention techniques and adherence to all company policies and procedures.
Job Requirements:
- High school diploma or GED equivalent, with strong communication skills in spoken and written English.
- 1 year of ski/snowboard rental or related retail experience and a passion for skiing or snowboarding.
- Ability to multitask, troubleshoot guest concerns, and work independently in a fast-paced environment.
- Flexible availability, including weekends, holidays, and evenings, based on business needs.
The expected pay range is $21.00/hr - $24.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 515182
Reference Date: 06/13/2026
Job Code Function: Store Operations
Salary : $21 - $24