What are the responsibilities and job description for the Inbound Life Insurance Representative position at Epic Life?
Overview
Join our dynamic team as an Inbound Life Insurance Representative, where your enthusiasm and customer-focused mindset will drive meaningful conversations about life insurance solutions. In this role, you will handle inbound inquiries from prospective clients seeking information about life insurance products, helping them understand their options and guiding them through the sales process. Your energetic approach and excellent communication skills will empower you to build lasting relationships, ensuring clients feel valued and supported every step of the way. This position offers a vibrant environment where your sales expertise and customer service talents can truly shine.
Duties
- Respond promptly and professionally to inbound calls from individuals interested in life insurance coverage
- Provide detailed information on various life insurance policies, including benefits, coverage options, and eligibility requirements
- Conduct needs analysis to recommend suitable insurance solutions tailored to each client’s unique circumstances
- Assist clients with completing applications and gather necessary documentation to facilitate policy issuance
- Negotiate terms and explain policy features clearly to ensure client understanding and satisfaction
- Maintain accurate records of client interactions using CRM (Customer Relationship Management) systems and sales administration tools
- Follow up with prospects to nurture relationships, answer additional questions, and close sales effectively
Experience
- Proven experience in insurance sales, retail sales, or outside sales roles with a focus on client communication and negotiation skills
- Strong analysis skills to assess customer needs and recommend appropriate insurance products
- Knowledge of property casualty, health, and life insurance regulations and industry standards
- Familiarity with CRM systems, Microsoft Office Suite, and sales administration processes
- Multilingual or bilingual abilities are highly valued for serving diverse customer bases
- Excellent communication skills with the ability to build rapport quickly and handle client objections confidently
- Understanding of benefits administration, health insurance, commercial insurance knowledge, and insurance regulation is a plus
This role is perfect for motivated individuals eager to make a positive impact by helping clients secure their financial futures through comprehensive life insurance solutions. If you thrive in a fast-paced environment where your sales talents can flourish while delivering exceptional customer service, we want to hear from you!
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- Flexible schedule
Work Location: Hybrid remote in Grand Rapids, MI 49502
Salary : $50,000 - $150,000