What are the responsibilities and job description for the Quality Control Supervisor position at Epic HR, LLC - Lacy, WA?
Job Title: Warehouse Quality Control Supervisor
Reports To: Warehouse Quality Control Manager
FLSA Status: Exempt
Job Purpose:
We are seeking a qualified QC Supervisor for a large food distribution center in Lacey, WA. The ideal candidate will have a strong background in quality control, helping to investigate and address customer complaints. You will oversee a small team, delegate tasks, communicate with clients about food quality issues, and manage product disposal when necessary. If you're ready to take on this important role, apply today! We're looking forward to hearing from you!
Shift: Must be flexible for AM/PM.
Key Responsibilities:
- Oversee QC Operations: Manage daily Quality Control activities across shifts.
- Product Quality Assurance: Supervise product inspections and ensure adherence to quality standards.
- Documentation & Reporting: Prepare quality reports on trends, failures, recalls, and corrective actions.
- Client Communication: Correspond with clients on quality issues and resolutions.
- Enforce Quality Standards: Implement plant quality, HACCP, and GMP programs, ensuring safety and regulatory compliance.
- Customer Service & Orders: Supervise store orders and ensure excellent customer service.
- Team Management: Assign tasks and evaluate employee performance.
- Complaint Resolution: Handle customer complaints and ensure timely resolution.
- Promote Teamwork: Foster a positive work environment and ensure productivity across shifts.
- Other Duties: Support additional tasks as assigned by the Distribution Center and Operations Manager.
Minimum Requirements:
- Experience: 2 years in warehouse supervision or quality assurance.
- Skills: Strong communication, MS Office, Excel, and WMS system literacy.
- Education: Some college-level education preferred, or relevant experience.
- Certifications: Knowledge of HACCP, and GMP preferred.
Physical Demands:
- Lift up to 50lbs, with extended sitting at a computer.
- Ability to work in a warehouse environment with varying noise and conditions.
Work Environment:
- Distribution center setting with potential for reasonable accommodations. Flexibility in shift work is required.
Epic Personnel Partners is a woman-owned staffing firm dedicated to forging strong, lasting relationships. We don’t just evaluate resumes—we assess personality, passions, and potential to ensure optimal candidate fit. For over two decades, our bespoke technology-driven approach has connected clients with exceptional professionals. Learn more at epicpp.com.
Epic Personnel Partners, LLC is an Equal Opportunity Employer. Qualified applicants are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Salary : $52,000 - $55,000