Healthcare Clinical Administrator (APP)

Location: Metro Detroit, MI (On-Site)
Employment Type: Full-Time
Reports To: Director of Operations / Executive Leadership

EPIC Health is seeking an experienced Healthcare Clinical Administrator (APP Leadership Role) to oversee the operational performance of our primary care and integrated care clinics.

This is a hybrid clinical-administrative leadership role designed for an experienced Advanced Practice Provider (FNP, PA) who has transitioned into operational leadership.

While clinical knowledge is essential, this role is primarily focused on clinic operations, practice management, team leadership, and performance improvement, rather than direct patient care.

The ideal candidate understands both sides of healthcare delivery—clinical workflows and operational systems—and can bridge the gap between providers, staff, and executive leadership to drive high-quality, efficient care.

• Oversee day-to-day clinic operations to ensure efficient patient flow and consistent care delivery
• Optimize scheduling, staffing, and provider utilization
• Support implementation of clinical workflows, protocols, and operational standards
• Ensure smooth coordination between providers, nursing staff, and administrative teams

• Lead and support clinical and administrative staff across assigned locations
• Drive accountability, performance management, and team development
• Assist with onboarding, training, and coaching of staff
• Promote a culture of collaboration, efficiency, and patient-centered care

• Monitor quality metrics, patient satisfaction, and operational KPIs
• Identify gaps in workflows and implement improvements
• Support compliance with clinical standards, safety protocols, and regulatory requirements
• Partner with leadership to enhance patient experience and care consistency

• Act as a liaison between clinical teams and operational leadership
• Partner with HR, billing, operations, and specialty teams to support clinic success
• Assist in rollout of new programs, initiatives, and workflow changes

• Identify inefficiencies and support process redesign initiatives
• Use reporting and data insights to support decision-making
• Help standardize workflows across multiple clinic locations

• Active licensure as an FNP or PA
• Minimum 3 years of clinical experience, with 2 years in leadership, administrative, or operational roles
• Strong understanding of outpatient primary care or integrated care environments
• Proven experience managing teams, workflows, or clinic operations
• Strong communication, leadership, and organizational skills

• Prior experience as a Practice Manager, Clinical Lead, or Operations Manager
• Experience in value-based care, population health, or multi-site healthcare operations
• Familiarity with EHR systems (Athena preferred)
• Lean, Six Sigma, or process improvement experience a plus
• Experience transitioning from clinical practice into administrative leadership

At EPIC Health, we are building a high-performing, integrated care system focused on delivering exceptional outcomes for the communities we serve. This role is a unique opportunity for a clinical professional to step into a true leadership position and shape how care is delivered across our organization.

• Competitive salary performance incentives
• Medical, dental, and vision insurance
• 401(k) retirement plan Company Match
• Paid time off and holidays
• Leadership development and growth opportunities
• Opportunity to directly influence clinic operations and system-wide performance
• Mission-driven, collaborative environment

If you are a clinically trained professional who has moved into—or is ready to move into—operational leadership, we’d love to hear from you.

Apply today and help shape the future of healthcare at EPIC Health.