Yogurt Supervisor

At Epic Food and Beverage, we are taking fast casual and self-service to a new level with Gourmet Pizza, Beer and Frozen Yogurt. When you walk into one of our locations, you will find an inviting, laid-back, beach themed environment where you can escape your daily routine. Every aspect of our guest experience is fully customizable, from building a perfect pizza or yogurt sundae to personally pouring the perfect amount of beer! Our goal involves the guest in every aspect of their dining experience and to wow them with friendly of service interactions with our crew. We do this by having the best crew around. To crush this goal, we need a great coach who can support and lead their team to success.

Are you the Leader we're looking for?

Position Overview:

The Supervisor oversees all daily operational aspects of the Big Wave Yogurt side of our location. This position needs to consistently deliver exceptional guest and employee experience while leading, training, and developing their team. Work closely with management team to ensure effective and efficient daily and long-term operations, manage costs, increase sales, and support growth in the market.

Operational Objectives:

• Review and Execute Operational Goals by Period, Quarter and Year.
• Review and develop the monthly rotation of yogurt flavors including seasonal selections. .
• Model and promote teamwork across all teams.
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors, and employees, and respond with patience and courtesy.
• Foster and promote a positive, structured, accountable culture throughout the business.
• Handle guest interactions with the highest level of hospitality and professionalism.
• Monitor, address, and document Team Member performance through ongoing feedback, positive recognition, and training matrix growth.
• Performs other duties/tasks and projects as assigned.

Requirements for the position:

• Immaculate personal presentation and excellent interpersonal and communication skills
• Exceptional organizational and planning skills.
• Embody and exhibit the Company’s Guiding Principles
• Maintain a humble attitude for personal development and growth.
• Meticulous eye for detail
• Confident and outgoing personality and an ability to interact with people at all levels.
• Passion for delivering exceptional guest service.
• Effectively communicate to perform and follow job requirements in written and spoken direction.
• Multitask calmly and effectively in a busy, stressful environment.
• Work in a confined, crowded space of variable light, noise, and temperature levels
• Move and lift 10 pounds, frequently move and/or lift 25 pounds, occasionally move and/or lift 50 pounds.
• Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.

PAY:

• Starting at $14-$16 per hour plus tip pool.
• Tip pool average: $5 per hour.
• Weekly Pay Cycle.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $14 - $16