What are the responsibilities and job description for the Senior Human Resource Generalist position at EPIC Fitness Group dba Planet Fitness?
About The Role
We are seeking a Senior HR Generalist to join the EPIC Fitness Group team. This is a highly visible, hands-on role that will serve as the primary contact for employee relations matters, leaves of absence, unemployment and workers’ compensation, while supporting a wide range of additional HR functions.
Epic Fitness Group operates 69 Planet Fitness franchise locations in Michigan, Northern Ohio and Illinois. As a member of the corporate staff, you will experience a very collaborative environment, working in our Northville office, at least 3 days per week, with our hybrid work schedule. Benefits include a 401(k) with generous employer match, profit sharing, medical, dental and vision insurance and a FREE Black Card membership to the clubs.
Key Responsibilities And Essential Functions
Employee Relations
We are seeking a Senior HR Generalist to join the EPIC Fitness Group team. This is a highly visible, hands-on role that will serve as the primary contact for employee relations matters, leaves of absence, unemployment and workers’ compensation, while supporting a wide range of additional HR functions.
Epic Fitness Group operates 69 Planet Fitness franchise locations in Michigan, Northern Ohio and Illinois. As a member of the corporate staff, you will experience a very collaborative environment, working in our Northville office, at least 3 days per week, with our hybrid work schedule. Benefits include a 401(k) with generous employer match, profit sharing, medical, dental and vision insurance and a FREE Black Card membership to the clubs.
Key Responsibilities And Essential Functions
Employee Relations
- Serve as the trusted advisor and primary point of contact for General Managers and Regional Managers on employee relations matters and investigations
- Respond to employees who utilize the Open Door Policy in a timely and effective manner, in compliance with all applicable laws and company policy
- Identify trends and patterns that signal opportunities for training or process improvement across field operations
- Manage all leave programs including FMLA, ADA, Paid Parental Leave, workers’ compensation, and military leave
- Serve as the primary contact for employees and managers throughout the entire leave process, from request through return to work
- Manage leaves within the HRIS and ensure ongoing communication with payroll and field leadership
- Process unemployment claims accurately and within required timelines
- Represent the company in hearings and appeals as needed
- File workers’ compensation claims, respond to vendor inquiries, and track treatment progress
- Responsible for annual OSHA and EEOC reporting
- Handle Pre-Adverse and Post-Adverse action Background Check notices and manage related communications
- Stay current on federal, state, and local employment law changes and advise management accordingly
- Ensure proper recording, approval, and filing of all HR documents in accordance with established guidelines
- Maintain strict confidentiality of all employee records, medical information, and sensitive HR matters
- Serve as backup to the HR Coordinator for background checks, requisitions, and onboarding
- Manage the performance review process in the HRIS and follow up on completion
- Prepare HR reports by collecting, analyzing, and summarizing data and presenting findings to leadership
- Perform HR data entry and maintain accurate records within the HRIS
- Support special projects and other duties as assigned
- 7 or more years of HR Generalist experience, including hands-on administration of leaves of absence
- Extensive knowledge of employment laws including FMLA, ADA, FLSA, OSHA, and EEOC requirements
- Proven ability to manage employee relations matters and investigations with professionalism and confidence
- Experience processing unemployment and workers’ compensation claims
- Proficiency with HRIS platforms and Microsoft Office Suite
- Strong analytical skills with the ability to present data clearly to leadership
- Exceptional organizational skills and the ability to manage multiple priorities
- Excellent written and verbal communication skills; comfortable presenting to small and large groups
- Demonstrated discretion in handling confidential and sensitive information
- Associate’s or Bachelor’s degree in HR or a related field, or equivalent combination of education and experience
- PHR, SPHR, or SHRM-CP/SCP certification preferred