What are the responsibilities and job description for the Front Desk Receptionist position at Epic Day Spa?
Overview
We are seeking a dynamic and friendly Front Desk Receptionist to serve as the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management functions. The ideal candidate will be energetic, organized, and possess excellent communication skills to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment.
Responsibilities
- Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring they feel welcomed and valued.
- Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel.
- Manage appointment scheduling and calendar management using Microsoft Office and Google Workspace tools.
- Handle data entry, filing, and document proofreading to maintain accurate records and support office operations.
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software.
- Provide customer support by addressing inquiries, providing information, and resolving issues with excellent phone etiquette and interpersonal skills.
- Support administrative tasks including typing correspondence, managing office emails, and maintaining organized filing systems.
Skills
- Proven experience in office management or administrative support roles with strong clerical skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Familiarity with multi-line phone systems, data entry, filing, and proofreading processes.
- Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment.
Pay: From $15.05 per hour
Work Location: In person
Salary : $15