What are the responsibilities and job description for the Business Systems Analyst position at EPC Power Corp.?
Description
EPC Power is seeking an experienced Business Systems Analyst (NetSuite) to support and optimize our enterprise systems, with a focus on NetSuite ERP and its integrations across the business. This role bridges the gap between business operations and technology. You’ll collaborate closely with teams across engineering, manufacturing, supply chain, and finance to translate business needs into scalable system solutions — driving efficiency, visibility, and data integrity. Responsibilities
EPC Power is seeking an experienced Business Systems Analyst (NetSuite) to support and optimize our enterprise systems, with a focus on NetSuite ERP and its integrations across the business. This role bridges the gap between business operations and technology. You’ll collaborate closely with teams across engineering, manufacturing, supply chain, and finance to translate business needs into scalable system solutions — driving efficiency, visibility, and data integrity. Responsibilities
- Partner with cross-functional stakeholders to understand business processes and translate them into NetSuite configurations, workflows, and automations.
- Troubleshoot and resolve system issues, escalating when needed, and maintaining clear documentation and tracking through ticketing systems.
- Develop reports, dashboards, and analytics using NetSuite’s native tools and connected BI platforms (e.g., Power BI).
- Ensure data accuracy and consistency through effective governance, mapping, transformation, and migration processes.
- Support integration design and maintenance between NetSuite and connected systems such as PLM, MES, and CRM platforms.
- Collaborate with developers and administrators to design, test, and deploy new features or enhancements.
- Create and maintain end-user documentation, including training materials and process guides.
- Deliver user training sessions to promote adoption and best practices across departments.
- Monitor NetSuite release updates and recommend system improvements aligned with business goals.
- Contribute to IT service management with best practices for incident resolution, change control, and user support.
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- 3–5 years of experience as a Business Systems Analyst, ERP Analyst, or equivalent role.
- Hands-on experience with NetSuite ERP (SuiteAnalytics, workflows, saved searches, integrations, and data management).
- Proven ability to analyze complex business processes and design efficient, scalable system solutions.
- Excellent communication skills, with the ability to interface effectively between technical and non-technical teams.
- Strong analytical skills and attention to detail in data reporting and problem-solving.
- Experience with iPaaS or API integration tools (e.g., Celigo, Boomi, MuleSoft) preferred.
- Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.
- Knowledge of ITSM best practices and data governance standards.
- Self-driven, organized, and able to manage multiple priorities in a fast-paced environment.