Lead - Technician

Team Lead Technician

Starting wage: $19.57/ per hour

Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You will play a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to:

Brief Summary of Duties

• Manage small team of 4 or less members to ensure policies, procedures, and expectations are adhered to
• Ensure re-marketable equipment is processed for sale and not recycled
• Repair and part out IT type equipment (PCs, Notebooks, Printers, Servers, etc)
• Travel for in/out of state special projects when required
• Train and oversee new employees’ workload and be able to answer their questions.
• Facilitate and keep employee records including but not limited to weekly timecards, attendance points, annual reviews, temp PE’s and write ups, etc.
• Mitigate and resolve challenges within the department and discuss performance issues when they arise
• Other duties as assigned by department

Experience and/or Education Requirements

• High school diploma or GED
• Resume must show a background working with computers
• Work history doing hardware repair
• Familiar with and able to efficiently use the Iinvision Inventory Software
• Proficient typing skills and be able to perform constant data entry
• Ability to be creative when it comes to marketing and be able to quickly understand the value of IT type product

Experience and/or Education Preferred

• A certification or IT type degree
• PC Tech Experience
• IT equipment knowledge
• Ability to productively work as an individual and as part of a team
• Outgoing, energetic, able to multi-task and be able to prioritize workflow
• Creativity when it comes to marketing and be able to quickly understand the value of IT type product

At EPC, we offer a broad range of benefits including but not limited to:

• Competitive pay
• 401K with matching contributions
• Immediate PTO eligibility and paid holidays
• Full medical, dental and vision benefits for you and your family
• Company sponsored short-term, long-term disability & life insurance plans
• Career advancement opportunities
• Employee equipment discounts
• Extensive training and development programs
• Company volunteer opportunities
• An exciting career where every day is different
• A dedication to work/life balance and a holistic approach to employee support.

EPC Veteran Advantage

Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Equal Opportunity Employer
E-Verify Employer

We strive to make our career opportunities accessible to all applicants. If you have a disability and need assistance completing the application, please refer to our career page for more information.

Rev. 10/2025