Murex Front Office Support Engineer

First Derivative is driven by people, data, and technology, unlocking the value of insight, hindsight, and foresight to drive organizations forward. Counting many of the world's leading investment banks as clients, we help our clients navigate the data-driven, digital revolution that is transforming the financial services sector. Our global teams span across 15 offices serving clients across EMEA, North America and APAC.

As an EPAM Systems, Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly data-centric world. Together with EPAM, we combine deep industry expertise with cutting-edge technology to help clients stay ahead in a rapidly evolving financial landscape, offering comprehensive solutions that drive business transformation and sustainable growth.

We are seeking a Murex Front Office Support Engineer with strong Murex expertise to support Fixed Income and FX trading activities. This is a hybrid, front-facing role requiring direct interaction with traders and sales, providing real-time support, issue resolution, and system monitoring.

Responsibilities

• Provide L1 production support for Fixed Income and FX desks within a Murex environment
• Act as the first point of contact for traders and sales teams, ensuring rapid issue resolution
• Perform desk visits and maintain strong front-office engagement
• Demonstrate ownership of incidents from identification through resolution and follow-up
• Support key Murex modules, including E-Tradepad, LiveBook and Portfolio Simulation
• Handle product coverage across Rates products (incl. options/exotics), FX and FX derivatives and Credit products
• Analyze and explain PnL and Risk impacts
• Monitor and troubleshoot Trade STP flows, Interfaces and integrations and Market data issues
• Perform log retrieval and analysis
• Utilize Datamart for reporting and investigation
• Proactively monitor system performance and alerts

Requirements

• Strong hands-on experience with Murex (MX.3) in a front-office support context
• Understanding of Fixed Income and FX products
• Experience in PnL and Risk analysis/explain
• Strong troubleshooting skills across application, data and infrastructure layers
• Working knowledge of SQL and Unix/Linux
• Familiarity with incident management and ticketing systems (ServiceNow, JIRA)
• Exposure to job scheduling tools (e.g., Tidal)

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $85,000 - $120,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.