What are the responsibilities and job description for the (INTERNAL ONLY) JUVENILE PROBATION DEPARTMENT-SPECIAL PROGRAMS-COMMUNITY SUPPORT OFFICER-MALE ONLY position at EP ENERGY?
Minimum Qualifications
Must attach a letter of interest and most recent evaluation with application to be considered for the position.
Acceptable Experience And Education
High School diploma or equivalent, and one (1) year of experience working with young people in an agency environment or related area.
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Certificates And Licenses Required
In order to access into the County’s network and systems, a personal smart device is required by the hire start date.
Must have telephone and report residence.
May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Proof of automobile liability insurance coverage is required.
Meet the training requirements for certification in Handle with Care (HWC) or any other restraint technique adopted by the department.
Must meet the necessary qualifications to be eligible for certification as a Juvenile Supervision Officer by the Texas Juvenile Justice Department.
Must obtain CPR and First Aid certification upon completion of the probationary period.
Typical Duties
Conducts monitoring visits as per the court order and program description;
Documents into the appropriate computer system all contact with youth, parents, and collateral contacts according to policy; and all incidents of non-compliance and notifies the supervising officer and Juvenile Probation Manager of non-compliance;
Observes closely, collects and conducts drug tests that include urine samples/breathalyzer (Breath Alcohol Content) in the community or at the Juvenile Probation Department ensuring proper chain of custody and following policy and procedures;
Collects documentation (e.g., school records, counseling records and community service records, etc.) to provide to supervising officer;
Transports youth and family members to and from locations designated by the Court or the Juvenile Probation Department;
Picks up and provides youth medication/property to the appropriate detention staff;
Creates, enters, and monitors electronic monitoring data into the electronic monitoring system to ensure proper supervision of youth in the community;
Monitors the alert and electronic monitoring system to ensure the units are working properly and consult with technical support staff to correct any issues;
Maintain current inventory of all equipment and keep it in good condition through regular maintenance and testing;
Attends court hearings; provides court testimony;
Prepare various routine reports required by the department;
Assist in the creation, maintenance, training and update of policy, procedures and strategic planning initiatives as needed;
Gather, organize, and summarize information for special projects and/or studies;
Attend and actively participate in all training required to maintain training standards;
Employs physical restraint techniques adopted by the department when applicable;
As required facilitates and participates in the interactive service-learning projects;
Conducts home detention/ home visits procedures;
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operation;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;
Other Important Duties*
Performs such other related duties as may be assigned.
Must have vehicle for transportation.
Maintains a safe and healthy workplace environment.
Must be available to work non-traditional hours and be on call as necessary on official business.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and maybe required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
Job Summary
The Community Support Officer conducts home visits to monitor compliance with the court orders and programmatic requirements, installs and monitors the performance of the electronic monitoring (EM) equipment, observes, collects, and conducts urinalysis (UA) from justice involved youth, parents and transports youth in secure custody to appointments. The field visits will be conducted any day of the week, including holidays, and primarily in the
evenings.
Additional Information
Organizational Relationships
Reports to: Field Compliance Community Improvement Supervisor
Directs: This is a non-supervisory position
Other: Has contact with Department staff, County departments, youth and family members, law enforcement personnel, school personnel, court personnel, and medical personnel
Physical Demands
Performs tasks requiring both sitting and standing for extended periods of time, and may require walking for short periods at a time; may require occasional, reaching, twisting, and extension of the arms; lifting and/or carrying of light to moderate equipment/supplies weighing up to 100pounds ;requires hand and finger dexterity sufficient to use computer sand standard office equipment to perform assignments; to perform CPR/AED. Must be able to physically control youths when the need arises.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Will be required to conduct home visits as issued by the court.
Field Environment
While performing the duties of this job, the employee is required to operate a vehicle to visit homes of youth which may entail long periods of sitting, extensive walking on different levels of terrain, as well as, climbing stairs. This requires the employee to be out in the physical elements of weather, including possible prolonged exposure to the sun, rain, etc. In addition, the position requires the transport of youth via vehicle, train or airplane to appointments and/or placement. Monitoring visits may take place at the home, school, community service site, counseling site, or any location deemed necessary by the department or the court.
The above is intended to describe the general nature and level of work being performed by this position. The statements are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Job Location (Place(s) where work is performed)
Juvenile Probation Department
Benefits
El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:
HOLIDAYS
16 holidays per year as recognized.
VACATION
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
SICK LEAVE
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.
MISCELLANEOUS PAID LEAVES
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
Medical Health Benefits
Plan Costs – Biweekly Rates
Effective January 1, 2026 to December 31, 2026
Medical
Consumer Driven Health Plan (CDHP)
No Discounts
EE Only $5.34
EE & Spouse $145.30
EE & Children $101.93
EE & Family $200.09
6% Wellness Discount
EE Only - $5.02
EE & Spouse - $136.58
EE & Children - $95.81
EE & Family - $188.09
Core Plan
No Discounts
EE Only - $35.70
EE & Spouse - $226.41
EE & Children - $174.96
EE & Family - $322.25
6% Wellness Discount
EE Only - $33.56
EE & Spouse - $212.83
EE & Children - $164.46
EE & Family - $302.92
RETIREMENT
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.
Deferred Compensation
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.
LIFE INSURANCE
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.
LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.
SHORT-TERM DISABILITY
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.
RETIREE HEALTH INSURANCE
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.
EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.
SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
HEALTHY LIFESTYLE REIMBURSEMENT
Reimbursement of $15 per month for 6 months of continuous gym usage.
EDUCATIONAL ASSISTANCE PROGRAM (EdAP)
Reimbursement up to $2000 per calendar year for eligible education expenses.
EMPLOYEE FITNESS AND WELLNESS CENTER
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
01
Which of the following best describes your highest level of education?
Which of the following best describes your experience working with young people in an agency environment or related area?
Have you been convicted of a misdemeanor offense in the last five years?
Have you been convicted of a felony offense in the last ten years?
The position will require working flexible hours to include weekdays/nights, weekends, holidays, and different work shifts. Do you acknowledge this requirement?
Do you possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage?
Are you currently employed with the El Paso County - Juvenile Probation Department?
Are you a former employee of El Paso County - Juvenile Probation Department?
Do you have an immediate family member who is currently employed at El Paso County Juvenile Probation Department or a Juvenile Board Member? An immediate family member is defined as: Spouse (regardless of legally recognized status and gender), children, foster children, or any other war legally placed by a government agency, step-children, grandchildren, siblings, half-siblings, parents, parents-in-law, brother and sister-in-law, step-parent and grandparent. If yes, please enter name(s), relationship(s) and department(s) in the space below. B) If not applicable, please enter "N/A" in the space below.
10
JPD employees are expected to maintain a work environment that is free from inappropriate (intimate, romantic or dating) relationships between supervisors and their subordinates or between employees involved in any other power-differentiated relationship: A "power-differentiated relationship" is any supervisor-subordinate work relationship or other work relationship in which one employee supervises or manages (directly or indirectly) another employee or makes decisions concerning another employee's work activities, conditions or privileges of employment. Please confirm if selected for the position; you are NOT in a "power-differentiated relationship"
Have you ever had an immediate family member processed by the El Paso County Juvenile Probation Department? If yes, please enter name(s) and relationship(s) in the space below. If not applicable, please enter "N/A" in the space below.
12
Have you ever worked for, contracted with, volunteered for, held license with a child-serving entity or entity that serves vulnerable population (e.g., elderly people, incarcerated people, people in mental health facilities, people with disabilities)?
Have you ever had an employment, contract, or volunteer status suspended, or terminated or occupational license revoked or suspended?
Have you ever had a finding of abuse, neglect, or exploitation (ANE) against you?
Have you had your name placed on a do not hire list or similar registry?
Do you currently have an active license with the Texas Commission on Law Enforcement (TCOLE)?
The Juvenile Probation Department has received approval for positions funded by grants. If offered one of these grant-funded positions, would you be interested?
As part of the internal application process, you must submit a letter of interest and the most recent evaluation for your application to be considered. Have you attached a letter of interest and the most recent evaluation along with your application?
I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.
Position is open to MALE applicants only per TAC 343.444, 343.626 & PREA 115.315 Challenge Program Policies and due to the nature of the duties: Supervision of daily hygiene, detainee searches, transporting juvenile MALE detainees to dental/medical appointments, conducting urine analysis testing can only be performed by a MALE officer.
- INTERNAL JUVENILE PROBATION DEPARTMENT APPLICANTS ONLY************
Must attach a letter of interest and most recent evaluation with application to be considered for the position.
Acceptable Experience And Education
High School diploma or equivalent, and one (1) year of experience working with young people in an agency environment or related area.
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Certificates And Licenses Required
In order to access into the County’s network and systems, a personal smart device is required by the hire start date.
Must have telephone and report residence.
May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Proof of automobile liability insurance coverage is required.
Meet the training requirements for certification in Handle with Care (HWC) or any other restraint technique adopted by the department.
Must meet the necessary qualifications to be eligible for certification as a Juvenile Supervision Officer by the Texas Juvenile Justice Department.
Must obtain CPR and First Aid certification upon completion of the probationary period.
Typical Duties
Conducts monitoring visits as per the court order and program description;
Documents into the appropriate computer system all contact with youth, parents, and collateral contacts according to policy; and all incidents of non-compliance and notifies the supervising officer and Juvenile Probation Manager of non-compliance;
Observes closely, collects and conducts drug tests that include urine samples/breathalyzer (Breath Alcohol Content) in the community or at the Juvenile Probation Department ensuring proper chain of custody and following policy and procedures;
Collects documentation (e.g., school records, counseling records and community service records, etc.) to provide to supervising officer;
Transports youth and family members to and from locations designated by the Court or the Juvenile Probation Department;
Picks up and provides youth medication/property to the appropriate detention staff;
Creates, enters, and monitors electronic monitoring data into the electronic monitoring system to ensure proper supervision of youth in the community;
Monitors the alert and electronic monitoring system to ensure the units are working properly and consult with technical support staff to correct any issues;
Maintain current inventory of all equipment and keep it in good condition through regular maintenance and testing;
Attends court hearings; provides court testimony;
Prepare various routine reports required by the department;
Assist in the creation, maintenance, training and update of policy, procedures and strategic planning initiatives as needed;
Gather, organize, and summarize information for special projects and/or studies;
Attend and actively participate in all training required to maintain training standards;
Employs physical restraint techniques adopted by the department when applicable;
As required facilitates and participates in the interactive service-learning projects;
Conducts home detention/ home visits procedures;
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operation;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;
Other Important Duties*
Performs such other related duties as may be assigned.
Must have vehicle for transportation.
Maintains a safe and healthy workplace environment.
Must be available to work non-traditional hours and be on call as necessary on official business.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and maybe required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
Job Summary
The Community Support Officer conducts home visits to monitor compliance with the court orders and programmatic requirements, installs and monitors the performance of the electronic monitoring (EM) equipment, observes, collects, and conducts urinalysis (UA) from justice involved youth, parents and transports youth in secure custody to appointments. The field visits will be conducted any day of the week, including holidays, and primarily in the
evenings.
Additional Information
Organizational Relationships
Reports to: Field Compliance Community Improvement Supervisor
Directs: This is a non-supervisory position
Other: Has contact with Department staff, County departments, youth and family members, law enforcement personnel, school personnel, court personnel, and medical personnel
Physical Demands
Performs tasks requiring both sitting and standing for extended periods of time, and may require walking for short periods at a time; may require occasional, reaching, twisting, and extension of the arms; lifting and/or carrying of light to moderate equipment/supplies weighing up to 100pounds ;requires hand and finger dexterity sufficient to use computer sand standard office equipment to perform assignments; to perform CPR/AED. Must be able to physically control youths when the need arises.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Will be required to conduct home visits as issued by the court.
Field Environment
While performing the duties of this job, the employee is required to operate a vehicle to visit homes of youth which may entail long periods of sitting, extensive walking on different levels of terrain, as well as, climbing stairs. This requires the employee to be out in the physical elements of weather, including possible prolonged exposure to the sun, rain, etc. In addition, the position requires the transport of youth via vehicle, train or airplane to appointments and/or placement. Monitoring visits may take place at the home, school, community service site, counseling site, or any location deemed necessary by the department or the court.
The above is intended to describe the general nature and level of work being performed by this position. The statements are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Job Location (Place(s) where work is performed)
Juvenile Probation Department
Benefits
El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:
HOLIDAYS
16 holidays per year as recognized.
VACATION
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
SICK LEAVE
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.
MISCELLANEOUS PAID LEAVES
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
Medical Health Benefits
Plan Costs – Biweekly Rates
Effective January 1, 2026 to December 31, 2026
Medical
Consumer Driven Health Plan (CDHP)
No Discounts
EE Only $5.34
EE & Spouse $145.30
EE & Children $101.93
EE & Family $200.09
6% Wellness Discount
EE Only - $5.02
EE & Spouse - $136.58
EE & Children - $95.81
EE & Family - $188.09
Core Plan
No Discounts
EE Only - $35.70
EE & Spouse - $226.41
EE & Children - $174.96
EE & Family - $322.25
6% Wellness Discount
EE Only - $33.56
EE & Spouse - $212.83
EE & Children - $164.46
EE & Family - $302.92
RETIREMENT
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.
Deferred Compensation
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.
LIFE INSURANCE
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.
LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.
SHORT-TERM DISABILITY
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.
RETIREE HEALTH INSURANCE
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.
EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.
SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
HEALTHY LIFESTYLE REIMBURSEMENT
Reimbursement of $15 per month for 6 months of continuous gym usage.
EDUCATIONAL ASSISTANCE PROGRAM (EdAP)
Reimbursement up to $2000 per calendar year for eligible education expenses.
EMPLOYEE FITNESS AND WELLNESS CENTER
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
01
Which of the following best describes your highest level of education?
- High School Diploma or equivalent
- 30 to less than 60 hours of college coursework
- More than 60 hours of college coursework
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
- None of the above
Which of the following best describes your experience working with young people in an agency environment or related area?
- No experience
- Less than 1 year experience
- 1 to less than 3 years of experience
- 3 to less than 5 years of experience
- More than 5 years of experience
Have you been convicted of a misdemeanor offense in the last five years?
- Yes, I have been convicted of a misdemeanor offense in the last five years.
- No, I have NOT been convicted of a misdemeanor offense in the last five years.
Have you been convicted of a felony offense in the last ten years?
- Yes, I have been convicted of a felony offense in the last ten years.
- No, I have NOT been convicted of a felony offense in the last ten years.
The position will require working flexible hours to include weekdays/nights, weekends, holidays, and different work shifts. Do you acknowledge this requirement?
- Yes
- No
Do you possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage?
- Yes, I DO possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage.
- No, I do NOT possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage.
Are you currently employed with the El Paso County - Juvenile Probation Department?
- Yes, I AM currently employed with the El Paso County - Juvenile Probation Department.
- No, I am NOT currently employed with the El Paso County - Juvenile Probation Department.
Are you a former employee of El Paso County - Juvenile Probation Department?
- Yes, I AM a former employee of El Paso County - Juvenile Probation Department.
- No, I am NOT a former employee of El Paso County - Juvenile Probation Department.
Do you have an immediate family member who is currently employed at El Paso County Juvenile Probation Department or a Juvenile Board Member? An immediate family member is defined as: Spouse (regardless of legally recognized status and gender), children, foster children, or any other war legally placed by a government agency, step-children, grandchildren, siblings, half-siblings, parents, parents-in-law, brother and sister-in-law, step-parent and grandparent. If yes, please enter name(s), relationship(s) and department(s) in the space below. B) If not applicable, please enter "N/A" in the space below.
10
JPD employees are expected to maintain a work environment that is free from inappropriate (intimate, romantic or dating) relationships between supervisors and their subordinates or between employees involved in any other power-differentiated relationship: A "power-differentiated relationship" is any supervisor-subordinate work relationship or other work relationship in which one employee supervises or manages (directly or indirectly) another employee or makes decisions concerning another employee's work activities, conditions or privileges of employment. Please confirm if selected for the position; you are NOT in a "power-differentiated relationship"
- If I am selected for the position, I confirm that I am NOT in a "power-differentiated relationship"
- If I am selected for the position, I confirm that I AM in a "power-differentiated relationship"
Have you ever had an immediate family member processed by the El Paso County Juvenile Probation Department? If yes, please enter name(s) and relationship(s) in the space below. If not applicable, please enter "N/A" in the space below.
12
Have you ever worked for, contracted with, volunteered for, held license with a child-serving entity or entity that serves vulnerable population (e.g., elderly people, incarcerated people, people in mental health facilities, people with disabilities)?
- Yes
- No
Have you ever had an employment, contract, or volunteer status suspended, or terminated or occupational license revoked or suspended?
- Yes
- No
Have you ever had a finding of abuse, neglect, or exploitation (ANE) against you?
- Yes
- No
Have you had your name placed on a do not hire list or similar registry?
- Yes
- No
Do you currently have an active license with the Texas Commission on Law Enforcement (TCOLE)?
- Yes
- No
The Juvenile Probation Department has received approval for positions funded by grants. If offered one of these grant-funded positions, would you be interested?
- Yes, I would be interested.
- No, I would NOT be interested.
As part of the internal application process, you must submit a letter of interest and the most recent evaluation for your application to be considered. Have you attached a letter of interest and the most recent evaluation along with your application?
- Yes, I DO acknowledge the requirement as an internal applicant and have attached the letter of interest and most recent evaluation with my application for consideration.
- No, I DO NOT acknowledge the requirement as an internal applicant and have NOT attached the letter of interest and most recent evaluation with my application for consideration.
I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.
- Yes
- No
Position is open to MALE applicants only per TAC 343.444, 343.626 & PREA 115.315 Challenge Program Policies and due to the nature of the duties: Supervision of daily hygiene, detainee searches, transporting juvenile MALE detainees to dental/medical appointments, conducting urine analysis testing can only be performed by a MALE officer.
- Yes, I DO meet this requirement.
- No, I do NOT meet this requirement.
- Required Question
Salary : $2,000