Ecommerce Manager

eCommerce Manager

Full-time | Fort Worth, TX (on-site)

About eosera®

eosera® is changing the way people think about ear care—and beyond. As one of the fastest-growing consumer health companies in the U.S. and a four-time Inc. 5000 honoree, we build science-backed products that solve real problems. Our mission is big, our team is highly collaborative, and we are scaling quickly. We're seeking passionate, driven individuals to join our collaborative team who will champion our four core values: Empowerment, Collaboration, Bravery, and Positivity.

Position Summary

We’re hiring an eCommerce Manager to own and scale eosera’s marketplace and DTC performance, with a heavy emphasis on Amazon and emerging platforms like TikTok Shop.

This is a hands-on, execution-driven role for someone who thrives in fast growth, makes confident on-demand decisions, and enjoys building structure where none previously existed. You will lead day-to-day eCommerce operations, manage external agency partners, and collaborate closely with marketing, brand, and operations leaders to drive profitable growth.

Requirements

• Full-time, on-site role, based in Fort Worth, TX.
• Some evening or weekend availability may be required for Influencer coordination or real-time engagement.

Key Responsibilities

Marketplace & DTC Ownership

• Own and optimize product listings across Amazon, Walmart, Instacart, TikTok Shop, and eosera.com.
• Manage a growing SKU portfolio, including platform-specific pack sizes and assortments.
• Lead the execution and growth of eosera’s DTC subscription program, from setup through optimization.
• Work closely with Brand, Social, Operations, Product, and external agency partners.
• This role has direct ownership of channel performance and meaningful input into pricing, assortment, and launch strategy

Amazon Leadership

• Serve as the primary owner of Amazon performance.
• Lead and manage external Amazon agency partners to prioritize profitability over discount-driven volume.
• Oversee promotions, pricing, inventory flow, and advertising alignment.

Performance & Analytics

• Monitor eCommerce KPIs, identify trends, and translate data into clear actions.
• Partner with Marketing Operations to report performance and forecast opportunities.
• Maintain accurate documentation, reporting, and operational tracking.

Cross-Functional Collaboration

• Work closely with Brand Communications, Social & Community, Product, and Design teams.
• Partner with the Social team to execute the commerce side of TikTok Shop, while they own content and community.
• Support product launches, seasonal campaigns, and line extensions.

Process, Compliance & Decision-Making

• Build and document SOPs for eCommerce workflows to support scale.
• Ensure all content and execution align with FDA and regulated product requirements.
• Balance independent decision-making with alignment to established standards.
• Troubleshoot issues independently and escalate when needed.

Qualifications

Experience

• Bachelor’s degree required (Marketing, Business, Communications, or related field preferred).
• 5 years of hands-on eCommerce experience, with deep Amazon expertise.
• Proven experience managing Amazon Brand Registry, PDPs, advertising, and backend optimization.
• Experience working with regulated CPG, OTC, medical device, or consumer health products preferred.
• Demonstrated success working in high-growth or “build-it-as-you-go” environments.

Tools

• Amazon Seller Central & Brand Registry
• Amazon Ads Console (DSP experience a plus)
• Helium 10, Jungle Scout, Pacvue, or similar
• Shopify (subscriptions experience a plus)
• Excel / Google Sheets (advanced)
• Marketplace reporting & inventory tools

Skills & Traits

• Strong analytical mindset with advanced Excel skills.
• Highly organized and detail-oriented.
• Comfortable managing multiple priorities.
• Highly collaborative with a no-ego mindset.
• Comfortable making informed decisions and moving work forward without a playbook.
• Adaptable and energized by fast-paced environments.

Why Work at eosera®

• Make a direct impact on a fast-growing, mission-driven brand focused on innovative health solutions.
• Collaborate with a creative, passionate, and nimble marketing team.
• Significant growth opportunities as the company scales.
• Opportunity to gain strategic and managerial experience in a middle-management capacity.
• Vibrant, team-focused culture with in-office collaboration.
• Competitive salary, full benefits package including medical, dental, vision, 401(k), PTO

eosera® is proud to be an equal opportunity employer. We make hiring decisions based on skills, character, and growth potential. All applicants must be legally authorized to work in the United States.