What are the responsibilities and job description for the Data Entry Clerk and Customer Service Representative position at EOS, Inc?
Job Description
EOS Trucking is seeking a reliable and detail-oriented Operations Data Entry Clerk to join our team. This role is responsible for entering customer orders into our system and maintaining clear, professional communication with brokers to support smooth daily operations.
The ideal candidate is organized, accurate, and comfortable working in a fast-paced trucking and logistics environment.
Responsibilities
- Enter customer orders accurately and efficiently into company systems
- Communicate with brokers to confirm order details, updates, and changes
- Review orders for accuracy and resolve discrepancies as needed
- Coordinate with internal operations staff to ensure timely execution
- Maintain organized records and documentation
- Support daily operational workflows as assigned
Requirements
- Previous experience in data entry, operations, or administrative roles
- At least 3 years experience in the transportation industry
- AS400/TMW experience
- Strong communication skills (written and verbal)
- Experience working with brokers or external partners preferred
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- High attention to detail and accuracy
- Ability to multitask and meet deadlines
Preferred Experience
- Background in trucking, logistics, or transportation
- Familiarity with order entry or dispatch systems
What We Offer
- Stable, full-time position
- Supportive team environment
- Opportunity to grow within EOS Trucking
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000 - $55,000