IT Network Assistant

Job Details

Description

The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

Job Summary

• Assist in network setup, configuration, and maintenance.
• Respond to helpdesk tickets related to connectivity and hardware issues.
• Perform routine checks on servers, switches, and access points.
• Document network changes and maintain inventory of IT assets.
• Support implementation of security measures and software updates.
• Attend meetings and training sessions as required.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
  
  

Experience Required

• Associate degree or technical certification in IT
• 1–3 years of experience in IT support or networking
• Familiarity with TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting
• Must have a valid SC driver's license with a good driving record
• Strong communication and customer service skills.
• Minimum of 5 years Telecom/Network experience, hotel/lodging environment highly preferred
• Strong understanding of lodging operations; reservations, appropriate guest service etiquette, etc.
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for network architecture and hardware maintenance
• Must know how to prioritize and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
  
  

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working at the Embassy Suites Myrtle Beach_. Flexible schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace