Sales Support Specialist

Sales Support Specialist – Onsite or Hybrid, depending on location

$20.00 - $26.00 per hour based on experience

Monday – Friday / 8:00 am – 5:00 pm

Enzymedica, a worldwide leader in the enzyme supplement industry, is seeking a Sales Support Specialist for our FDM (Food / Drug / Mass) team. This position is on-site in Venice, FL, or may be hybrid, depending on your location. The Sales Support Specialist will support our Sales / FDM team, and some of the responsibilities include these key functions:
· Retail Portals – Works with portals such as Walmart Seller Center for item setup.

· Sales Support – Assist the VP, FDM Sales, with presentations, account forms, samples, and other sales materials.

· Order Management – Process, track, and resolve customer orders to ensure accuracy and on-time delivery.

· Customer Communication – Serve as a point of contact for key accounts, providing updates and resolving issues promptly.

· Administrative Support – Manage calendars, schedule meetings, and handle correspondence for the VP, FDM Sales.

· Project Coordination – Support cross-departmental sales projects, research, and follow-up tasks.

· Data & Reporting – Maintain accurate records, track key sales metrics, and prepare reports as needed.

REQUIRED / DESIRED EXPERIENCE NEEDED:

· Excellent communication skills, both written and verbal.

· Requires exceptional attention to detail and strong organizational skills.

· Prior experience in the CPG industry, familiarity with Food/Drug/Mass Channel retailers, and/or supplement industry is a plus but not required.

· Any type of sales experience, either supporting a sales group or performing sales, is highly desired.

· Experience working with any retail portals (like Walmart Seller Center) for item setup or order management is a plus.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.

· Must be able to maintain a high degree of confidentiality.

· Ability to multitask, work efficiently in a fast-paced environment, and manage time accordingly in order to meet deadlines and requirements of the organization.

· Strong interpersonal skills and a professional demeanor.

· Ability and willingness to learn skills.

· Bachelor’s degree from an accredited college or university in Business Administration, Marketing, or a related field, or a minimum of a high school diploma or equivalent with 10 years of customer service work experience.

ESSENTIAL FUNCTIONS (other duties as required):

· Interact over the phone and via email with customers.

· Act as the Executive Assistant to the VP, FDM Sales.

· Project Assistance: Assist in special sales projects, including research and data analysis and coordination with various departments.

· Key Account Support: Coordinate with the VP, FDM Sales to provide dedicated support to key accounts, ensuring their needs are met timely and efficient manner. Assist in preparing presentations, reports, and retailer forms and samples tailored to each key account’s requirements.

· Order Management: Assist in order tracking and resolving any order-related issues for key accounts. Work closely with the operations and logistics teams to ensure one-time delivery and customer satisfaction.

· Meeting Coordination: Coordinate meetings, both internal and external, including agenda preparation, meeting materials, and follow-up items. Take meeting minutes as needed.

· Customized Solutions: Collaborate with the VP, FDM Sales to develop customized solutions and strategies for key accounts, aiming to enhance their experience and maximize their business growth.

· Learning and Development: Proactively seek opportunities to enhance your knowledge of the supplement industry, sales strategies, and back-office operations to better support the VP, FDM Sales.

· Adhere to all Enzymedica, Inc. policies, procedures, safety rules and regulations.

· Participate in Performance Improvement and safety initiatives, including job related and annual training(s), i.e., cGMP, SQF.

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Enzymedica is a growing, highly respected, multiple award-winning company in the natural supplements industry. We offer excellent pay and a complete benefits package including medical, dental, vision, company-paid life insurance, paid time off, paid holidays, 401k with company match, paid parental leave, an on-site exercise facility, and free and discounted products. At Enzymedica, we make great health easier for everyone. It starts with healthy digestion – but that is only the beginning. We’ve helped digest millions of meals, and our results speak for themselves. Our flagship product, Digest Gold, has been the #1 enzyme product for more than a decade.

We find the best ingredients on the planet, validate them with the latest science then formulate clean, effective products made without compromise. Along the way, we try to make a difference in the world by investing in people and planet initiatives that support our company values and our legacy. Enzymes are the spark of life — nothing in the body happens without them. We see our team members the same way. From sales and customer success to the warehouse and lab, our hard-working employees help change people’s lives.

Join one of the best companies on Florida’s Gulf Coast. We’re hardworking, driven on a mission to change the world, and we proudly offer competitive compensation and comprehensive benefits that reflect our gratitude for our employees. Build a career you’ll be proud of, at the #1 natural digestive health and wellness company.

We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• What is the best email address to contact you at? My email is p.white@enzymedica.com
• Will you now or in the future, require any form of sponsorship to work in the U.S.?
• Do you have experience supporting a sales team in a support / administrative capacity?
• Although not required, do you have any personal sales experience?

Work Location: Hybrid remote in Venice, FL 34292

Salary : $20 - $26