Benefits Administration Specialist

Overview

Who we are: 

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. 

We offer: 

• Amazing employee flight privileges within the American Airlines global network 

• Training and development programs to take your career to the next level 
• Comprehensive health and life benefits (subject to location) 

Responsibilities

How will you make an impact? 

As part of the Compensation & Benefits team, the Benefits Administration Specialist will be responsible for the administration of employee benefits programs while delivering excellent customer service and resolving day-to-day benefit-related issues & escalations. The Specialist will work with a variety of 3rd party vendors and insurance carriers, as well as HRIS & payroll teams, to ensure administration of plans is carried out in accordance with plan provisions and regulatory guidelines. A key focus will be educating employees on available benefits through clear communication, resources, and ongoing support to drive understanding and engagement.

Duties and responsibilities of this position include the following:

• Oversee the day-to-day administration of various health & welfare benefits including medical, dental, vision, life & disability insurance, and other voluntary benefits.
• Perform regular audits of benefit-related payroll deductions to ensure accurate setup, timely processing, and correction of discrepancies. This may include reviewing payroll records, validating deductions, and reconciling benefits data with HRIS and carrier records.
• Serve as escalation point for complex benefit issues and act as liaison to third-party carriers and plan administrators in the investigation and resolution of benefit coverage matters and other administrative issues.
• Manage and maintain good working relationships with external partners (benefits providers, consultants, brokers, and auditors) and internal partners (HR, HRIS, & Payroll team members).
• Review and process invoices to ensure rate & volume accuracy.
• Ensure compliance with legal and regulatory requirements, including reporting, annual filings, audits, maintenance of plan documents, etc.
• Develop and review communications including informational & promotional web content and other supporting materials for employee communications and compliance.
• Organize and conduct employee education sessions and annual enrollment roadshows.
• Collaborate with vendors, carriers, HRIS partners, and internal HR teams.

Qualifications

Who we’re looking for? 

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Human Resource Management, or related field with at least 1-3 years of related experience preferred
• Strong analytical & math skills for data and trend evaluation.
• Advanced Excel & data analysis skills working with large data sets.
• High attention to detail and accuracy.
• Working knowledge of legislative issues and laws that affect benefit administration & compliance, such as ERISA, COBRA, ACA, FMLA, etc.
• Experience with benefits administration platforms and HRIS & payroll systems.
• Excellent communication skills, both oral and written, with strong presentation skills.
• Excellent customer service, collaboration & relationship management skills.
• High degree of discretion and commitment to confidentiality.
• Experience with a large, geographically dispersed and union-represented environment preferred.

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. 

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.