What are the responsibilities and job description for the IVR Developer position at Envision Technology Solutions?
Job Title: .Net Developer with IVR - Genesys
Location: Berkeley Heights, NJ / Alpharetta, GA
Job Type: - Contract
On-Site
Job Description:-
Key Responsibilities
- Design and implement AI/NLP driven IVR and voice interaction solutions. Integrate IVR platforms with backend services and data systems. Ensure reliability and customer experience quality.
- IVR Platforms, NLP/NLU, Voice Bots, API Integration, Python / NodeJS / .NET, Cloud Services, Monitoring & Troubleshooting.