What are the responsibilities and job description for the Deskside Support position at Envision Technology Solutions?
Onsite Deskside/Desktop Support
• Comfortable with core onsite support functions (4 years experience) such as hardware triage, imaging, deployments, device replacements, Win10/11, iOS and direct end user interaction.
• Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
• Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
• Collaboration: Work closely with other IT teams to resolve complex issues.