What are the responsibilities and job description for the Senior Systems Administrator position at Envision Innovative Solutions?
Envision Innovative Solutions company, delivers mission-focused technology solutions to the Intelligence Community. Since 2008, we have supported critical national security programs by building high-performing engineering teams and developing innovative enterprise solutions. Our engineers thrive in a collaborative, zero-bureaucracy environment where expertise is valued, ideas are heard, professional growth is supported, and every team member has the opportunity to make a difference
We rae seeking a motivated, career-oriented, and customer-focused Senior Systems Administrator to join our team at Annapolis Junction, Maryland. This is an onsite position.
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
- DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.
- Current/Active TS/SCI with Full Scope Polygraph.