Client Manager

Environmental Work, Inc. (EWI) Is looking for a Client Manager who will be responsible for the sale of our services and products within the Kansas City area and provide ongoing support to our Field Services department. This position combines a full understanding of environmental and industrial work with an innate outside sales ability. The ideal candidate for this position possesses a self-starter mentality, a hunger to identify, pursue, and continuously identify leads and win opportunities with a desire to serve our clients with exceptional service. A Client Manager operates with an "all-hands-on-deck" mentality to ensure client satisfaction and a high level of quality in the sales of EWI's services. 

CLIENT MANAGER | ESSENTIAL FUNCTIONS: 

• Develop strategic sales plan to advance the Environmental Works brand, grow the new clientele base, maintain and increase revenue streams from existing EWI customers
• Assist project managers (PM) and operations managers (OM) with organizational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of client/customer satisfaction is attained
• Develop and increase sales revenue to meet assigned targets
• Act as a resource to PMs and OMs in contract opportunities and proposals
• Contract negotiations, closing sales and developing marketing plans 
• Attend trade shows
• Participate in education and training conferences on selling and marketing programs
• Keep informed of new products, services, and other general information of interest to customers
• Troubleshoot problems regarding services provided
• Answer questions from PMs/OMs and proactively look for solutions
• Conduct outbound calls and face-to-face meetings with customers daily
• Leverage the CRM(Client Relationship Management) to help aid in sales and relationships.

CLIENT MANAGER | COMPETENCIES: 

• Customer/client focus
• High attention to detail
• Communication proficiency
• Performance management
• Business acumen
• Initiative
• Results driven
• Organizational skills
• Excellent Presentation skills
• CRM experience
• Successful Territory Management
• Client facing interactions

CLIENT MANAGER | POSITION TYPE AND EXPECTED HOURS OF WORK: 

Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. 

CLIENT MANAGER | TRAVEL: 

Some regional travel may be required. 

CLIENT MANAGER | REQUIRED EDUCATION AND EXPERIENCE: 

• Three (3) years of sales experience in the environmental or industrial industries
• Outside Sales experience (B2B)

CLIENT MANAGER | PREFERRED EDUCATION AND EXPERIENCE: 

• Advanced training in client management and outside sales techniques
• Experience selling industrial work (i.e. – hydro-blasting, hydro-excavation, line jetting, tank cleaning, etc.)

CLIENT MANAGER | WORK ENVIRONMENT: 

This job operates in a professional office environment. This role routinely uses standard office equipment. All employees are required to follow safety standards and wear all personal protective equipment in designated areas.

CLIENT MANAGER | PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is a largely sedentary role; however the employee may occasionally lift and/or move equipment.  

 BENEFITS 

• 1700/3400 Deductible Health Insurance Plans Available 

• 3400 includes Health Savings Plan (HSA) Company Contribution with Employee Contribution 

• Dental 

• Vision 

• Health Savings Account (HSA) 

• 401k | Up to 4% Company Match

ADDITIONAL BENEFITS 

• Tuition Reimbursement 

• Career and Personal Development Resources and Training 

• Safety Boot Reimbursement 

• Gym Membership Reimbursement 

• Company Cell Phone – dependent on position

• Company paid lodging and per diem 

• Quarterly bonus when eligible

 • Company vehicle   

EEO: Environmental Works, Inc. is committed to maintaining a workplace that is free from discrimination on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. We strive to create a diverse and inclusive work environment where all employees are treated with kindness and respect.

#IND