What are the responsibilities and job description for the Process Piping Technician position at Envirogen Group UK Limited?
About the Role
The Field Water Treatment Service/Maintenance Technician will be responsible for providing technical support and service to our customers, working closely with cross-functional teams to deliver exceptional results. The ideal candidate will have hands-on experience in servicing and maintaining water and wastewater treatment systems, strong problem-solving and communication skills, and a customer-focused mindset.
Key Job Duties
Key Performance Indicators (KPIs)
* Ensure timely and effective delivery of technical support and service to customers.
* Maintain high levels of customer satisfaction through effective communication and issue resolution.
* Collaborate with cross-functional teams to develop and implement solutions that meet customer needs.
Requirements
The Field Water Treatment Service/Maintenance Technician will be responsible for providing technical support and service to our customers, working closely with cross-functional teams to deliver exceptional results. The ideal candidate will have hands-on experience in servicing and maintaining water and wastewater treatment systems, strong problem-solving and communication skills, and a customer-focused mindset.
Key Job Duties
- Install, repair, test, and adjust mechanical equipment such as pumps, blowers, compressors, piping systems, gauges, and process equipment used in the water and air pollution control industry.
- Troubleshoot and diagnose system issues.
- Collaborate with customers and cross-functional teams to develop and implement solutions that meet their needs.
Key Performance Indicators (KPIs)
* Ensure timely and effective delivery of technical support and service to customers.
* Maintain high levels of customer satisfaction through effective communication and issue resolution.
* Collaborate with cross-functional teams to develop and implement solutions that meet customer needs.
Requirements
- Hands-on experience in servicing and maintaining water and wastewater treatment systems.
- Strong problem-solving and communication skills.
- Ability to work independently and efficiently.
- Customer-focused mindset and ability to maintain strong relationships.
- Full driving license and ability to travel within the state and interstate.
