What are the responsibilities and job description for the Care Manager position at Entyre Care?
Job Details
Job Description
About Us
Entyre Care helps families across Wisconsin successfully care for loved ones at home. We provide structure, training, and ongoing support that make family caregiving sustainable. As a fast-growing, mission-driven organization, we move with speed, clarity, and deep respect for the families we serve. If you're passionate about person-centered care, caregiver support, and making a real impact every day we want you on our team.
Role Summary:
Our Care Managers are the primary point of support for families enrolled with Entyre Care. You will guide new members through onboarding, monitor ongoing needs, oversee caregiver training and compliance, and make sure families get the help they need quickly and effectively.
What You ll Do:
- Serve as the main point of contact for assigned families.
- Support caregivers with coaching, training, and problem-solving.
- Ensure caregivers meet all compliance, documentation, and training requirements.
- Complete initial assessments to understand member needs, safety risks, and caregiver capacity.
- Develop individualized support plans aligned to the member s MCO care plan.
- Conduct scheduled check-ins (phone, virtual, or in-person) as required.
- Identify changes, risks, or concerns and escalate when necessary.
- Maintain accurate, timely case documentation.
- Strong technical fluency, including learning new systems quickly and managing digital workflows with accuracy.
- Collaborate with Entyre nurses, operations teams, and MCO care teams as needed.
- Report incidents or safety concerns promptly.
What You Bring:
- Bachelor s degree in social work, nursing, human services, public health, or related field.
- Experience working with older adults or adults with disabilities (1 year preferred).
- Strong communication, assessment, and relationship-building skills.
- Ability to move quickly and stay organized in a high-growth environment.
- Reliable transportation: local travel required.
Preferred Experience:
- Knowledge of Wisconsin s Family Care program.
- Experience supporting family caregivers or working in home-based care.
- Familiarity with supportive home care standards and training requirements.
How We Operate - Non- Negotiable
- Insanely Great for Families: Relentlessly solve caregiver needs with excellence and speed.
- Speed is King: Eliminate distractions and execute on critical objectives with urgency.
- Raise the Bar: Demand excellence and continuous improvement from yourself and your team.
- The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
- Act Like Owners: Take initiative and move fast to drive results for families.
The Bottom Line:
This is a high-impact, operational leadership role at the heart of a mission-driven company. If you are energized by streamlining and continuously improving processes and want to make a difference for millions of families join us at Entyre Care.