Accounts Receivable Collections Specialist

Accounts Receivable Collections Specialist

Job Overview

We are looking for a detail-oriented Accounts Receivable Collections Specialist to join our finance team. In this role, you will be responsible for managing customer receivable accounts, ensuring timely collections, and maintaining accurate financial records. The ideal candidate may have minimal direct experience but is eager to learn, highly attentive to detail, and committed to delivering excellent customer service.

Key Responsibilities

Invoice Management:

• Ensure accuracy of billing information and address discrepancies promptly.

Collections Process:

• Contact customers via phone, email, or other channels to obtain payment of outstanding balances.
• Negotiate payment arrangements and work collaboratively with clients to resolve issues.
• Monitor and record customer payment activity to ensure timely collections.

Record Keeping:

• Maintain up-to-date customer account records in our financial system.
• Assist in preparing regular reports on collection status and account aging.

Customer Service:

• Provide exceptional service by addressing internal and external customer inquiries related to billing and payments.
• Collaborate with internal teams to resolve any disputes or issues that may arise.

Compliance and Procedures:

• Follow company policies and relevant financial regulations.
• Support periodic audits by ensuring the accuracy of accounts receivable records.

Required Qualifications

Education:

• College graduate.
• Coursework in finance, accounting, or a related field is a plus.

Experience:

• 1 or more years of relevant experience in accounts receivable or collections is preferred.
• Candidates with no direct experience are encouraged to apply if they demonstrate strong attention to detail and a willingness to learn.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational skills with a keen eye for detail.
• Strong proficiency in MS Office (Excel, Word) and familiarity with accounting software (Quickbooks Online).
• Willingness to learn new software and technologies.
• Ability to handle sensitive financial data with confidentiality.

Attributes:

• Proactive and self-motivated.
• Problem-solving mindset and the ability to work independently as well as part of a team.
• Strong commitment to accuracy and efficiency.

Preferred Qualifications

• Experience working in a fast-paced environment.
• Previous exposure to billing systems or ERP software.
• Basic understanding of financial principles and accounting practices.

What We Offer

• Competitive salary
• An excellent suite of employee benefits, including health insurance, dental, vision, disability, flexible spending, and 401k with match.
• Opportunities for professional growth and career advancement.
• A supportive and collaborative work environment.
• On-the-job training and continuous learning opportunities.

This role is an excellent opportunity for an individual eager to build their career in finance while gaining hands-on experience in accounts receivable and collections. If you are meticulous, reliable, and ready to take on new challenges, we’d love to hear from you.