What are the responsibilities and job description for the Medical Front Desk Receptionist position at ENTrusting, LLC?
Private ENT practice is seeking a Certified Medical Assistant for a full-time position at our Spring Hill office. Our office provides comprehensive Ear, Nose, and Throat (ENT) care. We combine expertise with compassion because patient care is our top priority.
Duties:
- Greet patients warmly and professionally. Manage front desk operations, including multi-line phone systems and patient check-in/check-out procedures.
- Schedule appointments using EMR.
- Verify insurance coverage and perform insurance verification for Medicare and other payors.
- Collect payments and ensuring accurate documentation review.
- Take phone calls and do basic screening and triage on phone calls.
- Assist with intake procedures, including medical history and updating care plans.
- Support medical administrative functions such as filing, faxing, scanning, and maintain organized medical records.
- Prioritize and able to multi task different clinic tasks and responsibilities.
- Communicate efficiently with doctor and other staff regarding day to day operations or anything involving patient care.
- Maintain and update patient records in compliance with HIPPA regulations and health information.
- Provide exceptional and compassionate care by addressing patient inquiries professionally with proper phone etiquette.
- Comply with all HIPPA rules and regulations by ensuring that they are speaking to the right person.
Experience:
- Prior clinic or medical experience preferred, especially in medical settings.
- Excellent communication skills and phone etiquette.
- Proficiency with EMR such as eCW and ModMed.
- Knowledge of medical terminology and medical building practice.
- Strong computer literacy and data entry.
- Excellent organizational skills with attention to detail in documentation review and office management tasks.
Our office provides an excellent opportunity for a Medical Receptionist who is kind and compassionate, comfortable with medical terminology, is multitask oriented and is self motivated, also able to handle continuous flow of patients, a self starter and willing to learn all aspects of the ENT.
Pay: From $15.00 per hour
Work Location: In person
Salary : $15