Demo

Service Technician

Entrusted
Orlando, FL Full Time
POSTED ON 10/28/2025 CLOSED ON 12/31/2025

What are the responsibilities and job description for the Service Technician position at Entrusted?

If you are looking for an opportunity to do something different every day, learn lots of new skills and thrive in a fast-paced environment, then Entrusted may be your new work family! We are a family-owned restoration company, and we do work that matters by building trust with our clients when they have water, fire, or mold damage in their homes.

As a Mitigation Technician, you will be part of the first response team—providing hands-on help to get homes back to clean, safe, and dry. We are primarily looking for someone who has a strong work ethic, integrity, and a desire to serve others, all while solving problems in physically demanding situations.

If that's you, keep reading!

What would I be doing?

  • Assess, document, and communicate the plan to get the home clean, dry, and safe.
  • Wear personal protective equipment.
  • Remove water and/or damaged materials from the home. Set up drying or dehumidifying equipment.
  • Demolish affected areas as needed.
  • Clean and prepare the home for repairs.
  • Support your team and serve clients with professionalism and care.
  • Take ownership of your daily job schedule while remaining flexible to customer needs.
  • Communicate clearly and consistently with clients, ensuring they feel cared for and informed.
  • Build and maintain relationships with repair subcontractors.
  • Assist with additional responsibilities such as purchasing, supplies management, fleet maintenance, equipment care, and inventory.
  • Be part of a 24/7 on-call schedule rotation to serve customers in emergencies.
  • Other duties as needed.

What does winning look like?

  • Jobs are completed efficiently and with a high standard of quality.
  • Clients feel cared for and informed throughout the mitigation process.
  • Equipment is used and maintained responsibly. Communication is clear and proactive with both team members and clients.
  • You grow in responsibility, skills, and character.
  • You demonstrate ownership, reliability, and flexibility in meeting customer needs.
  • Relationships with subcontractors and vendors are positive and productive.
  • Additional responsibilities (supplies, fleet, equipment, etc.) are managed well and support the success of the team.

What skills does it take to win?

  • Strong work ethic and commitment to quality.
  • High level of integrity and trustworthiness—even when no one is watching.
  • Humble, teachable, and team-oriented.
  • Physically able to lift equipment and perform demolition work.
  • Able to provide excellent customer service, even in tough environments.
  • Willingness to learn and adapt in a fast-paced environment.

What about compensation and benefits?

Benefits

As a valued team member of Entrusted, we want to give each individual the tools to make a difference, both inside and outside of work. This is why we provide a competitive compensation and benefits package, which includes a number of perks:

  • Competitive salary compensation
  • 401k retirement program
  • Health, dental, and vision insurance
  • Company provided life insurance and short / long term disability
  • Paid vacation, paid sick time, paid holidays, and paid paternity/maternity leave
  • Company paid access to Dave Ramsey’s SmartDollar Financial program (including 1 on 1 financial coaching)
  • Gym reimbursement
  • And more

"Make an Impact" Culture

We are passionate about growing and making an impact together, which is why we are so strongly committed to our core values.

We are a team who values working hard, because of how it positively affects others.

We value integrity, because doing the right thing regardless of who is watching is foundational to making a lasting impact on others.

We value people, because we are committed to a culture of care - we do good to one another.

We value development, because we know current team will be the ones who will drive the growth of the business.

And having fun? Absolutely. Check out our culture video on our website.

When Entrusted Started Making an Impact

We started with humble beginnings as a small carpet cleaning company in South Florida approximately 20 years ago.

Since then, a few things have changed.

New service offerings, three growing locations in West Palm Beach, Orlando, and Houston, and thousands of clients impacted by our A team.

We are proud of where we have come from, and are looking forward to impacting lives for years to come.

If you are interested in learning more about how you could make a difference, apply today!

Entrusted is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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Salary.com Estimation for Service Technician in Orlando, FL
$56,062 to $75,127
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