What are the responsibilities and job description for the Director of Commercial Overhead Door Business position at Entrematic (Amarr)?
Amarr, a part of global opening solutions company ASSA ABLOY, is seeking a Director of Commercial Business, a pivotal leadership role responsible for shaping the future of our commercial product line. This position is central to driving growth, ensuring operational excellence, and maintaining Amarr’s position as a trusted supplier in the commercial sectional and coiling door market.
About the Role
The Director will lead initiatives that impact revenue, efficiency, and customer satisfaction. This includes managing pricing strategies, overseeing key performance metrics, and guiding process improvements across sales and operations. The role requires close collaboration with engineering, product development, IT, and national account teams to ensure alignment with market demands, customer expectations, and company objectives.
Essential Functions of this Position:
- Bring the Voice of the Customer to Amarr business decisions insuring Amarr is the supplier of choice for commercial products.
- Drive commercial revenue growth via coordination with sales, field management, and manufacturing by providing industry insight, expertise, and effective leadership.
- E-tool development, specification writing & testing, and coordinating with IT on all e-tool initiatives.
- Develop and maintain expert product knowledge of Amarr commercial products (Sectional Coiling), wind-load, IBC, ASHRAE, Fire Door certifications, and all building codes as they relate to Sectional & Coiling doors.
- Direct Amarr Commercial Expert Team initiatives, training, process improvement, KPM’s, and P&L responsibilities to drive improvement in revenue, efficiency, and EBIT.
- Accountability for commercial growth at strategic distribution center locations.
- Work closely with Applications Engineering & Product Structure to improve company process, efficiency, and customer support.
- Support commercial product development teams.
- Expert knowledge of competitors products, policies, and procedures.
- Have an in-depth knowledge of commercial dealer business functions, business process, and end-user application requirements.
- Effective management of customer warranty requests, including diagnosis of root-cause installation problems, labor requests, and warranty claims.
- Ability to perform take-offs, read product specifications, assist dealers & architects with specifications, and product substitution documents.
Qualifications of Job:
- 10 years of experience in the door industry to include, door installation experience, management experience, sales experience for both commercial sectional and coiling doors. Knowledge of docking and high-speed doors is a plus.
- College degree strongly preferred.
- Experience managing both operational and sales staff.
- Strong mathematical, analytical, and organizational skills
- Valid driver license.
- Excellent interpersonal, organizational and time management skills.
Benefits include Medical/Dental/Vision, Paid Time Off, Paid Holidays from day one, tuition reimbursement, and a 401k plan (with an automatic 3% company contribution, regardless of your contribution) among others.
Our goal is to be a world-leading company that attracts diverse talent, where all team members feel safe being their true selves and are able to thrive in a work environment that promotes change, innovation, and provides equal access and opportunity.
As one of North America’s leading garage door manufacturers, Amarr Company takes pride in fostering a culture where employees enjoy many opportunities for career growth, rapid advancement, and relocation to some of America’s most desired cities. Although Amarr Company is an international business, employees enjoy a family-oriented, caring culture and rewarding work environment. Amarr Company offers competitive wages, generous benefits, and a bonus program for every employee. At Amarr Company, the door is always open and there is no ceiling to your career growth.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Amarr is an E-Verify participant.