Digital Solutions Analyst

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About Entrega 

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value. 

Our work spans technology, digital, and business solutions delivery. We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across these areas is essential to delivering consistently high outcomes for our clients. 

Job Position Summary:

The Digital Solutions Analyst serves a pivotal role in enhancing organizational efficiency by analyzing digital processes, identifying areas for improvement, and implementing data-driven solutions. Serving as a liaison between stakeholders and technical teams, DSAs ensure that business objectives align with technological capabilities. The role requires a solutions-oriented mindset, understanding of digital technologies, basic project management skills, and a commitment to client success. 

Responsibilities and Duties: 

• Scope and Requirements Definition - Supports the definition of scope and requirements, related to business objectives through stakeholder elicitation.  

• Requirement Artifacts - Responsible for creating project artifacts through developing, documenting, and maintaining process flows, user stories, use cases, etc. 

• Solution Research - Supports solution research by isolating key objectives and identifying potential solutions. 

• Solution Ideation - Supports solution ideation by identifying and materializing abstract concepts into concrete technology-based solutions.  

• Solution Hand-Off - Responsible for the solution hand-off by presenting solution recommendations to clients and internal teams. 

• Additional Responsibilities - Perform other tasks and duties as required by team leaders to support and contribute to the overall success of the organization. 

Qualifications: 

• Ability to work independently as well as in a team environment. 

• Capable of managing multiple tasks and projects simultaneously. 

• Comfortability working under pressure or strict deadlines. 

• Demonstrated ability to solve problems and formulate recommendations. 

• Excellent communication skills.  

• Exceptional attention to detail. 

• Outstanding writing and analytical-thinking skills. 

• Passion for learning and personal growth, specifically when it comes to technology. 

• Possess organizational and prioritization skills.  

• Self-starter with a high degree of integrity and professionalism.  

Education and Experience: 

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field preferred. 

• 3-5 years of experience contributing to projects and programs for multiple clients in technology, digital or professional services environment. 

• Ability to work with both business and IT teams to offer and deliver solutions that create effective outcomes. 

• Strong commitment to client experience, service delivery and quality. 

• Ability to present to clients and stakeholders. 

Compensation & Benefits 
This role offers a competitive base salary aligned to experience and scope. Where applicable, employees may be eligible to participate in performance-based incentive programs aligned to organizational and individual results. 

We offer a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, and additional benefits designed to support our employees’ well-being. 

Equal Employment Opportunity 
Entrega is an Equal Opportunity Employer. Entrega does not discriminate in employment opportunities or practices because of race, any trait historically associated with race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, veteran status, height, weight, disability, genetic information or any other characteristic protected under state or federal law.