Automatic Door Field Supervisor (Madison, WI)

Entrance Technologies is growing it's clientele and we have an excellent opportunity for an Automatic Pedestrian Door Field Supervisor to join our team of professionals.

We are seeking a Field Supervisor to supervise and support field service and installation technicians. This role ensures that work involving automatic pedestrian door systems is performed safely, efficiently, on schedule, and in compliance with company standards, manufacturer specifications, ADA requirements, and applicable codes. The Field Supervisor serves as a liaison between field personnel, dispatch, management, and customers. We offer a competitive salary commensurate with experience, along with an outstanding benefits package. This is the perfect opportunity to build a career at a leading company in the automatic entrance field.

This role works closely with operations leadership and will report to the General Manager/CEO.

Please note: this role is open to candidates located anywhere in Wisconsin

In this role you will…

Supervise, direct, and support service and installation technicians
Coordinate daily and weekly work assignments with dispatch and operations
Conduct job site visits to verify scope, quality, and safety compliance and correct unsafe conditions
Provide technical assistance and troubleshooting support
Ensure compliance with manufacturer requirements, ADA standards, and local codes
Enforce company safety policies and OSHA requirements
Ensure proper use of tools, equipment, and personal protective equipment (PPE)
Assist with incident investigations and corrective actions
Inspect completed installations and service work
Verify accuracy and completeness of service reports and work orders
Address workmanship-related issues and customer concerns

You will also have administrative and training and development responsibilities, such as:

Assist with onboarding and training of new technicians
Provide coaching, mentoring, and performance feedback
Recommend additional training or certifications as needed
Review timecards, service documentation, and job reports
Communicate field issues to management and office staff
Support operational planning and continuous improvement efforts

You've got what it takes if you have (required)…

Minimum five (5) years of experience servicing and/or installing automatic pedestrian door systems
Demonstrated leadership or supervisory experience
Strong knowledge of automatic door operators, sensors, controls, and accessories
Working knowledge of ADA and applicable safety codes
Valid driver's license with an acceptable driving record

Additional Strongly Preferred Experience:

AAADM certification or ability to obtain within a company-defined timeframe
OSHA 30 certification
Experience supervising multi-site field teams

Additional Details:

This person needs to have leadership and team management skills as well as strong problem-solving and decision-making abilities. Also needed: the ability to read and interpret drawings, specifications, and technical manuals, effective verbal and written communication skills, and organizational skills with the ability to manage multiple priorities.

Physical and Work Requirements:

Ability to travel regularly to job sites
Ability to lift up to 50 pounds
Ability to climb ladders and work at heights
Ability to work in varying weather and job site conditions

What we offer:

Compensation: $70,000 base dependent on experience
Benefits:
Comprehensive healthcare (with 80% of premium covered), dental and vision insurance
Sick time, paid vacation and paid holidays
Retirement program with employer match
Company paid life and short-term disability
Advancement opportunities

Salary : $70,000