Representative Payee Assistant & Front Desk Specialist

Job Title: Representative Payee Assistant & Front Desk Specialist

Location: Maple Grove, MN

Employment Type: Full-Time

Schedule: Monday – Friday (Standard Business Hours)

About Us

We are a small, family-owned business dedicated to providing supportive financial management services to individuals in our community. We pride ourselves on offering a low-key, friendly, and welcoming work environment where every team member is valued and supported. If you are looking for a meaningful career without the corporate high-pressure culture, you’ll fit right in with our tight-knit team!

Position Overview

We are seeking a reliable, detail-oriented Front Desk Specialist & Representative Payee Assistant. In this dual-role position, you will be the face and voice of our office while directly assisting with representative payee services for a moderate-sized group of clients.

Opportunity for Growth: This position offers a clear path for professional development and advancement. For the right candidate, there is a strong possibility of transitioning into a Full-Time Representative Payee role as you master our client processes and system operations.

Key Responsibilities

• Representative Payee Duties:
• • Manage representative payee responsibilities for a moderate-sized group of clients.
  • Correspond and communicate effectively with county financial workers regarding Medical Assistance (MA), SNAP, housing support, and other public benefit programs.
  • Issue client payments, track budgets, and compile accurate accounting reports.
  • Utilize our online bill-pay system to process and pay client bills in a timely manner.
• Front Desk & Clerical Support:
• • Greet clients, visitors, and guests with a warm and professional demeanor.
  • Sort, distribute, and manage daily incoming and outgoing mail.
  • Answer phone calls, direct inquiries, and assist with general office administration tasks.
  • Maintain organized physical and electronic filing systems.

Qualifications & Skills

• Previous clerical, front desk, or administrative experience preferred.
• Basic accounting, bookkeeping, or budgeting experience is a plus.
• Familiarity with online bill-pay platforms and comfortable learning new software.
• Strong organizational skills, attention to detail, and ability to manage sensitive financial information discreetly.
• Excellent communication and interpersonal skills with a compassionate, client-focused mindset.

Why Join Us?

• Small, Family-Owned Environment: Work in a supportive, close-knit team setting where your contributions are recognized and appreciated.
• Low-Key Work Culture: Enjoy a relaxed, predictable daily pace without corporate bureaucracy or burnout.
• Career Advancement: Clear potential to grow into a full-time Representative Payee position.
• Work-Life Balance: Consistent weekday hours with no weekend or late-night obligations.

How to Apply

If you are detail-oriented, compassionate, and interested in growing with our family business, we would love to hear from you! Please submit your resume and a brief cover letter outlining your interest.