What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Entertainment Travel Associates?
Job Description
About the Role
The Entry Level Customer Service Assistant provides support to customers through clear communication, problem-solving, and positive interaction. This role is great for someone who enjoys helping people and learning customer-facing skills.
Key Responsibilities
About the Role
The Entry Level Customer Service Assistant provides support to customers through clear communication, problem-solving, and positive interaction. This role is great for someone who enjoys helping people and learning customer-facing skills.
Key Responsibilities
- Assist customers via phone, email, and in-person communication.
- Provide information about products, services, or programs.
- Handle basic inquiries and escalate issues to senior staff when needed.
- Update customer records and process documentation.
- Support office operations and administrative tasks.
