What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Entertainment Travel Associates?
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Assistant to join our team. This role is perfect for individuals who enjoy helping others and want to gain professional experience in a customer-focused environment. You will assist clients, answer questions, and ensure every customer receives a positive experience.
Responsibilities:
Benefits
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Assistant to join our team. This role is perfect for individuals who enjoy helping others and want to gain professional experience in a customer-focused environment. You will assist clients, answer questions, and ensure every customer receives a positive experience.
Responsibilities:
- Greet and assist customers in person, over the phone, or via email
- Provide information about company products and services
- Help process orders, returns, and general inquiries
- Maintain accurate customer records and documentation
- Support team members with administrative and service-related tasks
- High school diploma or equivalent
- No prior experience required — training will be provided
- Friendly, professional, and customer-oriented attitude
- Strong communication and organizational skills
- Basic computer and data-entry skills
Benefits
- Competitive annual salary ($56,000–$60,000).
- Opportunities for professional growth and internal promotion.
- Comprehensive training and skill development programs.
- Supportive, team-oriented work environment.
- Paid time off and performance-based incentives.
Salary : $56,000 - $60,000
