Customer Account Representative

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

We are looking for a Customer Account Representative to support account coordination and maintain positive customer relationships. This role is ideal for individuals who are organized, customer-focused, and interested in developing professional relationship-management skills.

Responsibilities

• Assist with maintaining customer account records and updates.
• Respond to account-related inquiries and requests.
• Support account follow-ups and administrative processes.
• Maintain accurate documentation and customer information.
• Collaborate with internal teams to support customer satisfaction.
• Help ensure timely and professional communication with customers.
  
  

Qualifications

• Strong communication and interpersonal skills.
• Organized and detail-oriented mindset.
• Customer-focused with a professional attitude.
• Ability to manage multiple tasks effectively.
• Basic computer proficiency including email and spreadsheets.
• Entry-level candidates welcome; training provided.
  
  

Additional Information

• Competitive salary
• Growth opportunities within the company
• Supportive and professional work environment
• Career development and hands-on training
• Stable full-time position
• Collaborative team culture
• Modern office environment