Truck Rental Customer Service Representative

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise Truck Rental brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative. This position will provide a high level of support the Truck department in performing a variety of administrative and business account functions. Our Truck Rental Division provides transportation solutions within the commercial truck industry, renting business to business.

The starting rate of pay is $16 - $19 / hr based on off experience and is located at 7101 W. Washington St., Indianapolis, IN 46241

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Act as a knowledgeable resource for all Commercial Truck Customers
• Achieve and maintain proficiency in all necessary computer applications
• Primary or secondary point of contact for customers needing information
• Act as liaison between Commercial Truck and customers in the coordination of necessary maintenance requirements and associated paperwork
• Involvement in overall branch operations
• Send various documents and letters to customers in a timely manner
• Participate in regular development meetings and assist to obtain department goals
• Handle all administrative duties related to the customer base
• Perform general office duties and miscellaneous job-related duties as assigned
• Occasional involvement in customer facing meetings to help build solid business relationships
  
  

Equal Opportunity Employer/Disability/Veterans

Qualifications

• High school diploma or GED equivalent required
• Must have at least 1 year prior customer service retail or administrative support experience
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work a part-time schedule
• Must be at least 21 years old
  
  

DOT Requirements

We are subject to certain Department of Transportation Regulations

• All applicants must be at least 21 years of age and be qualified to drive under D.O.T. regulations. Applicants will be required to submit an appropriate medical examiner's certificate, or submit to and successfully complete a D.O.T. medical examination.
• No moonlighting is allowed (no other paid employment allowed).