What are the responsibilities and job description for the Outreach Advisor (1 Position)(Extended) position at Enterprise State Community College?
Position Summary
Under general direction the person in this position must work independently, representing the college to non-traditional students, high school students, guidance counselors, parents, families, businesses, and industry. This position will assist and provide guidance with student organizations and activities as needed.
Salary E4 05
Essential Duties and Responsibilities
Essential Job Functions, Duties & Responsibilities:
- Present information to prospective students concerning TSCC programs of study, scholarship opportunities, and general college information.
- Demonstrate effective and motivational interpersonal skills; communication skills, both written and oral; and work ethic (i.e., preparation and punctuality).
- Assist in advising students regarding degree/certificate plans and Alabama Transfers articulation agreements as appropriate to the program.
- Comply with Trenholm State, Alabama Community College System, and FERPA guidelines.
- Demonstrate knowledge of college admissions, advising, and financial aid processes.
- Attend conferences, workshops, meetings, and community events to promote the college.
- Distribute college information to schools and community sites while building and maintaining relationships with local organizations.
- Use the computer effectively for word processing, instructional application, electronic communication, information, and data management.
- Meet with high school personnel to maintain involvement in established recruiting programs.
- Coordinate and participate in new student orientation sessions.
- Collaborate with student services to create programs that promote student engagement and retention.
- Prepare recruiting materials to promote the College and on-campus student activities.
- Coordinate annual visits for high school awards programs and college recruiting events.
- Advise prospective students through personal appointments, telephone contact, SMS, and/or written correspondence (including but not limited to e-mail).
- Act as an advisor to student groups involved in coordinating recruitment activities on and off campus.
- Utilizes CRM and Banner software systems to support admissions-related tasks and student communications. May be selected as the TargetX CRM Administrator
- Assist with the planning, coordination, and implementation of student activities across multiple campuses.
- Perform other duties as assigned by the Director of Admissions and Enrollment Management, Dean of Student Affairs, and Assistant Dean of Student Affairs.
Qualifications
Minimum Qualifications:
- Bachelor’s degree from a regionally accredited institution.
- Minimum of three years' experience in a customer service position with direct customer interaction.
- Possess a valid driver's license and reliable transportation
- Experience in college admissions, academic advising, or related higher education roles
- Technology skills to utilize computer software programs and social media
- Verbal skills to deliver persuasive presentations to prospective students and guidance counselors, writing skills to communicate effectively and professionally.
- Ability and expertise with working with all types of students, i.e., non-traditional students, traditional students. audit education students, and dual enrollment students.
- Professional appearance required as defined by general high school dress codes.
- Ability to lift up to 40 lbs.
- Prolonged sitting and standing at times.
- Some overnight travel involved.
- Valid driver’s license and ability to travel independently.
- Ability to work with large groups.
- Ability to traverse both campuses.
- Ability to work flexible hours.
- Ability to communicate by using PC, telephone, and written media.
Application Procedures/Additional Information
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position. Applicants who fail to submit all required information will not be considered. Only applications received during the period of this announcement will be considered. A complete application packet consists of:
- Trenholm State Community College online employment application.
- A current resume, including three (3) references.
- Copy of transcripts that demonstrate the required educational qualifications must be included and must identify the applicant, institution, degree, and date conferred.
Neither a resume nor an application is appropriate verification of work experience. It is not our policy to contact current and/or previous employers to obtain employment verification. “Work experience verification is required in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the “Minimum Qualifications” section and other related experience. Verification should include dates of employment and position title(s). Proof of work experience verification may be delayed until an official offer of employment using the Work Experience Verification form, which is found on the Human Resources home page. All work experience verification must be completed within 15 days following the employment offer.
APPLICATION DEADLINE: Complete application files will be accepted by the Office of Human Resources on a continuous basis and remain active for one year for available positions. Incomplete application packets will eliminate the possibility of a position opportunity.
EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS: Trenholm State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Trenholm State Community College will make reasonable accommodations for qualified disabled applicants or employees.
Trenholm State Community College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled by the applicants for this position should another vacancy occur during the search process. Any offer of employment is contingent upon a satisfactory criminal background investigation. The applicant will be responsible for the cost of the criminal background investigation.
This employer participates in E-Verify.