Human Resources Representative

Job Responsibilities:

• One (1) to three (3) years demonstrated customer service experience working in an internal HR, WFA, or benefits environment as a subject matter expert in one functional area, or an equivalent combination of education and experience.

• Working knowledge in PeopleSoft, Service Now, Visual Vault, and HR Web applications. Exceptional writing skills to clearly, concisely, and logically articulate ideas, using appropriate editorial style and grammatically correct language; ability to translate technical information and concepts into easily understandable language for a diverse audience.

• Interpersonal skills to interact effectively and diplomatically with faculty, staff, administrators and co-workers and to establish and maintain cooperative working relationships with other staff members and managers.

• Ability to provide world class customer service. Exception time management skills in setting priorities which accurately reflects relative importance of job responsibilities.

• Impeccable attention to detail and thoroughness in work product.

• Ability to maintain composure and productivity despite pressing deadlines, frequent interruptions, distractions and competing priorities.

• Ability and judgment to handle confidential and sensitive information with discretion.

• Ability to keep abreast of constantly changing University systems, regulations, policies and procedures.

• Basic knowledge of Microsoft Word, Excel and Outlook. Ability to sit for prolonged periods of time; frequent use of fine motor skills, mainly computer keyboard; lift occasionally up to 25lb.

• Knowledge of UC personnel and payroll policies and procedures.