What are the responsibilities and job description for the IT Support Specialist position at Enterprise Electronics Corporation?
Enterprise Electronics Corporation is seeking an experienced IT Support Specialist with a background in Computer and Information Science for its Enterprise, Alabama manufacturing facility. The IT Support Specialist will provide comprehensive technical support, troubleshoot software and hardware issues, and assist in maintaining our IT infrastructure. The position requires strong communication skills, problem-solving abilities, and a customer-focused approach to ensure seamless technology operations across the organization. The role also offers an opportunity to work with a diverse range of systems, including Windows, Linux, and network environments, supporting end-users and maintaining critical IT services.
Required Knowledge, Skills, and Abilities:
- Associate Degree in Computer and Information Science
- 3 years of Computer and Information Science support experience
- Strong understanding of computer networking concepts including TCP/IP, IPv4, IPv6, DHCP, LAN/WAN, and VPN management
- Proficiency in operating systems such as Microsoft Windows (including Windows Server) and Linux
- Familiarity with virtualization technologies such as Hyper-V, Proxmox, and VMWare
- Knowledge of network segmentation, including firewalls, LANs, and endpoint protection platforms
Preferred Knowledge, Skills, and Abilities:
- Certifications: CompTIA A , CompTIA Security , CompTIA Linux , Network
Benefits:
- Medical, dental, vision and life insurance
- 401k match
- Vacation, sick leave, and holiday
For 50 years, ENTERPRISE ELECTRONICS CORPORATION has been a turnkey solution provider of weather detection systems. EEC designs, manufactures, and installs weather radar systems and satellite ground stations around the world. We are focused on creating the most advanced weather radar systems and satellite ground stations for PROTECTING PEOPLE AND ASSETS.