What are the responsibilities and job description for the Shift Serviceman position at Entergy?
Posting End Date
Work Place Flexibility: Onsite
Legal Entity: Entergy Mississippi, LLC
The person filling this position must be self-motivated, communicate and work well with others and possess a positive attitude with a high commitment to work safely and productively. The Shift Serviceman is most often the first point of contact for customers and as such must work diligently to provide quality customer service and a high degree of customer satisfaction.
Requirements
SUCCESFUL COMPLETION OF FITNESS FOR DUTY TESTING IS REQUIRED.
This job will require the ability to work in an efficient manner while performing the essential responsibilities of the position which may include:
Primary Location: Mississippi - Jackson Mississippi : Jackson
Job Function: Field & Skilled Trade
FLSA Status: Nonexempt
Relocation Option: No Relocation Offered
Union description/code: MISSISSIPPI BARG -- NON-NUCLEAR-
Number of Openings: 1
Req ID: 124170
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency .
Pay Transparency Notice
Pay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
Working Conditions
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Work Place Flexibility: Onsite
Legal Entity: Entergy Mississippi, LLC
The person filling this position must be self-motivated, communicate and work well with others and possess a positive attitude with a high commitment to work safely and productively. The Shift Serviceman is most often the first point of contact for customers and as such must work diligently to provide quality customer service and a high degree of customer satisfaction.
Requirements
- Work alone while on a shift schedule and be the first responder to emergencies and outages on the electrical distribution system emergency calls.
- Responding to customer calls related to the electric distribution system such as low voltage, low wires, flickering lights, tree conditions and underground facility dig-ins.
- Assist electric construction crews in daily work activities and in the restoration of service during emergency conditions.
- Perform emergency locates on underground facilities.
- Other maintenance and construction activities as directed by supervision
- Must live within 30 miles of reporting location
SUCCESFUL COMPLETION OF FITNESS FOR DUTY TESTING IS REQUIRED.
- CDL Class A License is required
- Technical School Lineman degree or equivalent is required.
- Must presently be qualified to be a Journeyman Lineman. .
- Experience with digger derricks, bucket trucks and groundwork with utility crews is required.
- Must be able to work at heights up to and above 100 feet.
- Must be mentally competent; able to communicate effectively; have good teamwork skills and able to understand, comprehend, and follow directions in the workplace.
- Must have a quality work ethic and be committed to optimum customer service.
- Requires participation in after-hours emergency call-outs.
- A high awareness of safety and compliance with company safety rules is required at all times.
- Must meet driver qualification requirements
This job will require the ability to work in an efficient manner while performing the essential responsibilities of the position which may include:
- Lifting and maneuvering up to 50 lbs.
- Being able to work at heights up to and above 100 feet.
- Being able to climb wood poles up to and above 100 feet tall.
- Using shovels, sledge hammers and jack hammers and other similar labor intensive tools.
- Working in confined areas, which include bending and stooping.
Primary Location: Mississippi - Jackson Mississippi : Jackson
Job Function: Field & Skilled Trade
FLSA Status: Nonexempt
Relocation Option: No Relocation Offered
Union description/code: MISSISSIPPI BARG -- NON-NUCLEAR-
Number of Openings: 1
Req ID: 124170
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency .
Pay Transparency Notice
Pay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
Working Conditions
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.