What are the responsibilities and job description for the Senior Enterprise Account Manager position at Entech?
Position: Senior Enterprise Account Manager
Location: Malvern, PA (4 days a week on-site)
Permanent role
Overview
We are seeking a highly driven, sales-focused Enterprise Senior Account Manager to lead and grow client relationships while managing high-volume IT contract hiring programs. This role combines new business development, account growth, and operational delivery, serving as a trusted advisor to clients while driving revenue, expansion, and hiring performance. The ideal candidate brings a strong background in IT staffing sales, account management, and workforce solutions, with a proven ability to grow accounts and deliver measurable business results.
Key Responsibilities
- Own and grow enterprise and mid-market client accounts, driving revenue through strategic account development and expansion.
- Serve as a trusted advisor and primary client contact, delivering consultative workforce solutions for IT contractor hiring.
- Lead end-to-end client engagement, from sales discovery and requirement qualification to hiring delivery and ongoing account management.
- Drive high-volume, transactional IT contract hiring, ensuring speed, quality, and fulfillment performance.
- Identify and execute new business opportunities, including upsell and cross-sell of staffing and workforce solutions.
- Develop and manage account growth strategies, including penetration plans, pipeline development, and revenue forecasting.
- Partner with recruiting teams to optimize delivery, improve submission quality, and increase fill ratios.
- Maintain executive-level client communication, including QBRs, performance reviews, and strategic planning sessions.
- Track, analyze, and report on key performance metrics, hiring KPIs, and revenue targets.
- Prepare and deliver sales presentations, proposals, and account performance reports.
- Proactively manage escalations, risks, and client challenges to ensure high client satisfaction and retention.
Qualifications
- 15 years of experience in IT staffing sales, account management, workforce solutions, or recruiting operations, with a strong emphasis on client acquisition and revenue growth.
- Proven success managing enterprise accounts and high-volume IT contract hiring programs.
- Demonstrated ability to close new business and expand existing accounts.
- Strong consultative selling skills, including needs discovery, solution positioning, and negotiation.
- Experience qualifying technical hiring requirements and managing large hiring pipelines.
- Highly analytical, with experience managing sales metrics, KPIs, forecasting, and reporting.
- Exceptional communication, presentation, and stakeholder management skills.
- Ability to operate effectively in fast-paced, performance-driven environments.