Quality Assurance Manager - Food & Beverage Industry

Job Title: Quality Assurance Manager

Location: Detroit, MI

Salary: $80,000 - $85,000 / year

Job Overview

As the Quality Assurance Manager you will be responsible for ensuring that products consistently meet quality, regulatory, and customer standards. This role involves developing, implementing, and enforcing robust quality and food safety standards, procedures, and policies. You will collaborate closely with employees at all levels to ensure a clear understanding of quality expectations and individual responsibilities throughout the production process.

In addition to managing compliance, you will champion a culture of food safety, serving as a leader and influencer in promoting best practices and continuous improvement. Your commitment to food safety will be central to driving a proactive, company-wide culture that prioritizes the safety and integrity of our products.

Key Candidate Behaviors & Leadership Profile

Our most effective, influential, and productive leaders share specific behavioral traits:

• Entrepreneurial Problem Solving: We solve problems with thought leadership rather than suggesting solutions requiring capital improvements. We view spending money as a last resort, proud of our lean, smart, and entrepreneurial culture.

• Speed & Work Ethic: We act quickly and view speed as a coveted behavior. We stay connected to daily issues, prevent procrastination, and view hard work as a core imperative.

• Focus & Hands-On Leadership: We practice discipline, build enduring frameworks, and perform material, meaningful work individually alongside supervising others.

• Servant-Leadership Mindset: We actively engage with customers, seek out their issues without fear, and drive practical solutions.

• Customer-Centric & Drama-Free: We build lifelong customer relationships through a likable, professional, and drama-free approach.

Responsibilities & Duties

• Manage a team of quality technicians and batchers, including training, evaluation, and development.

• Ensure proper compliance with all federal and state alcohol operations and reporting laws & regulations.

• Assure that all raw materials, process parameters, sanitation procedures, and finished products comply with customer, company, state, and federal standards.

• Manage and audit quality programs while maintaining accurate documentation.

• Assure that HACCP/Food Safety plans are fully implemented and monitored across all processing lines.

• Support customers when noncompliance issues regarding ingredients and supplies arise, providing feedback to ensure corrections.

• Provide managerial and technical leadership to Quality Assurance technicians and plant staff.

• Support the retrieval of suspected product involved in product recall compliance, if necessary.

• Direct implementation and follow-up for corrective action items stemming from customer, GFSI, and FDA audits/inspections.

• Analyze quality data, pinpoint areas for process improvement, and develop reports for leadership.

• Approve and release all tested lots per customer requirements.

• Investigate consumer/customer complaints and provide written findings.

• Prepare the facility and team for quality audits, serving as the lead point of contact.

Requirements & Qualifications

• At least 3 years of leadership and/or supervisory experience, with preference in a food or beverage production environment.

• Bachelor's degree in Business, Food Science, Microbiology, Management, or equivalent practical experience.

• Proven track record of leading teams in a manufacturing facility.

• Strong familiarity with HACCP, GMPs, and quality systems.

• Active HACCP certification meeting PCQI and SQF Practitioner requirements is highly preferred.

• Knowledge of FDA, local regulatory requirements, and federal/state alcohol reporting requirements is preferred.

• Strong leadership, management, problem-solving, organizational, and attention-to-detail skills.

Apply now!

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