What are the responsibilities and job description for the Patient Care Coordinator/Receptionist position at ENT and Allergy, Inc?
Busy surgical practice looking for an experienced patient care coordinator / receptionist. Offices in both Warwick and East Providence. Full time position available . Experience with Modernizing Medicine's EMA scheduling system preferred.
Essential Skills and Abilities:
Competent in problem solving and decision making.
Superior interpersonal, communication and customer service skills.
Excellent computer skills.
Well organized with attention to detail and accuracy.
Trustworthy and reliable.
Works well in a fast paced, team oriented environment.
Knowledge of insurance referral requirements is essential to this role.
Ability to learn multiple roles and be flexible with rotating daily assignment.
Responsibilities:
Answering phones.
Appointment scheduling, focusing on optimizing providers schedules.
Responding to patient messages.
Imaging prior authorizations.
Sending outgoing and sorting of incoming E-fax.
Check-in and check-out.
Scanning records into EMR system.
Keeping providers schedule flowing well.
Cleaning patient facing areas.
Rooming patients.
cleaning and sanitizing scopes, instruments and exam rooms.
Perform other duties as required.
Qualifications and Skills:
Minimum 1-2 years experience in a medical office environment.
Otolaryngology experience preferred, but willing to train the right candidate.
Summary
As a Patient Care Coordinator / Receptionist, you will be integral in providing essential administrative support within a medical office specializing in Otolaryngology. Your core responsibilities will include managing patient records, facilitating communication between patients and healthcare providers, and ensuring efficient front desk operations. With strong computer skills and a focus on customer service, you will help create a welcoming environment for patients in a team oriented environment. Your knowledge of EHR systems will enhance your effectiveness in this role, contributing to the overall efficiency and success of our healthcare team.
Pay: $20.00 - $22.00 per hour
Application Question(s):
- Will you be able to reliably commute to both Warwick, RI 02886 and East Providence, RI 02914 for this job?
- Are you fully vaccinated against COVID-19?
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $20 - $22