System Administrator

Primary Objective:

We seek a proficient system administrator tasked with overseeing the maintenance, upgrading, and management of software, hardware, and networks. Their role is pivotal in ensuring seamless, efficient, and secure system operations. Additionally, the position entails troubleshooting and promptly resolving any encountered system issues.

Duties & Responsibilities:

• Install, configure, and maintain servers and networking equipment.
• Ensure system and network security by implementing best practices and monitoring for potential threats.
• Perform regular backups and disaster recovery procedures.
• Monitor system performance and troubleshoot issues as they arise.
• Create and maintain documentation and procedures for IT systems.
• Collaborate with other IT staff and departments to ensure smooth operation of critical systems and networks.

Requirements and Qualifications:

• Proven experience as a system administrator or similar role (5 years of experience preference).
• Knowledge of various operating systems and platforms.
• Ability to create scripts in PowerShell, Python, or other languages.
• Excellent troubleshooting skills
• Good communication skills
• Ability to work independently and as part of a team.
• Relevant certifications such as CCNA, MCSA, VCP.
• Experience with virtualization technologies such as VMware, Hyper-V, or XCP-ng.
• Experience with Microsoft365, especially SharePoint, Intune, and Azure.
• Experience with network and security protocols, TCP/IP, DNS, VPN, and firewalls.
• Experience with backup and disaster recovery solutions.

This new role plays a crucial role in maintaining and managing the computer systems and networks within Enstor.

System Setup and Configuration:

• Install, configure, and maintain operating systems, software, and hardware components.
• Ensure proper integration of new technologies into existing systems.
• Set up user accounts, permissions, and passwords.

Network Administration:

• Troubleshoot network issues and ensure network security protocols are in place.
• Configure and maintain network services such as DNS, DHCP, and LDAP.

Security Management:

• Regularly update and patch systems to address security vulnerabilities.
• Conduct security audits and assessments to identify and mitigate risks.

Backup and Disaster Recovery:

• Develop and implement backup strategies to ensure data integrity and availability.
• Create and maintain disaster recovery plans and procedures.
• Test backup and recovery systems regularly to ensure reliability.

Monitoring and Performance Tuning:

• Monitor system performance, resource utilization, and capacity planning.
• Identify and resolve performance issues to optimize system efficiency.
• Implement monitoring tools and alerts to proactively detect and address issues.

Troubleshooting and Technical Support:

• Provide technical support and assistance to end-users and other IT staff.
• Diagnose and resolve hardware, software, and network issues in a timely manner.
• Document troubleshooting procedures and solutions for future reference.

Documentation and Policy Development:

• Maintain accurate and up-to-date documentation of system configurations, procedures, and policies.
• Develop and enforce IT policies, standards, and best practices.
• Ensure compliance with regulatory requirements and industry standards.

Collaboration and Communication:

• Collaborate with other IT teams and departments to implement technology solutions.
• Communicate effectively with stakeholders to gather requirements and provide updates on projects and initiatives.
• Stay current with emerging technologies and trends in system administration.

Automation and Scripting:

• Automate repetitive tasks and processes using scripting languages (e.g., Bash, PowerShell).
• Implement configuration management tools for efficient deployment and management of systems.

Cloud Infrastructure:

• Experience managing and supporting cloud infrastructure in platforms such as Azure and/or AWS, including compute, storage, networking, and identity services.
• Ability to monitor, optimize, and secure cloud environments, including cost management, access controls, patching, and backup strategies.
• Experience integrating on‑premises and cloud systems (hybrid environments), ensuring reliability, performance, and security.

Technical Skills:

• Proficiency in operating systems such as Linux/Unix, Windows Server, and possibly others.
• Knowledge of networking protocols, services, and technologies (e.g., TCP/IP, DNS, DHCP, VLANs, VPNs).
• Familiarity with virtualization technologies like VMware, Hyper-V, and XCP-ng.
• Experience with cloud computing platforms such as AWS, Azure, or Google Cloud.
• Understanding of security principles and best practices, including firewalls, encryption, and access controls.
• Proficiency in scripting and automation using languages like Bash, PowerShell, Python, or Perl.
• Knowledge of database management systems (e.g., MySQL, PostgreSQL, SQL Server).
• Familiarity with backup and disaster recovery solutions.

Soft Skills:

• Strong problem-solving abilities and attention to detail.
• Excellent communication skills, both verbal and written, for interacting with colleagues and end-users.
• Ability to work independently as well as part of a team.
• Flexibility and adaptability to learn new technologies and respond to evolving business needs.
• Effective time management and prioritization skills to handle multiple tasks and projects simultaneously.