Entry Level IT Support Analyst

Do you like working with different project teams in a fast-paced environment? Are you interested in joining an organization focused on making a positive impact? If so, we’d like to talk with you about growing with us.

We are currently seeking a full-time Entry Level IT Support Analyst for our Memphis, TN office.

This is an excellent opportunity to join and grow EnSafe, getting involved in a variety of projects for a diverse range of clients across the globe.

EnSafe is an employee-owned global environmental consulting and engineering firm. We specialize in Environmental Management and Planning, Civil Design Engineering, Environmental Restoration, Natural & Water Resources, Health & Safety, and Technology, with offices operating throughout the U.S.

DUTIES/RESPONSIBILITIES
In this position, you will:

• Have a solid grasp of IT support fundamentals and a genuine commitment to delivering exceptional service to internal customers.
• Be adaptable to evolving federal policies and regulations. An important part of this role, since EnSafe is a federal contractor. We empower our staff to do their best work without unnecessary barriers, and we expect the same drive from the people we bring on.
• Work IT Service Desk end-user support for local and remote employees.
• Use Enterprise-level support for the Windows 11 Operating System.
• Be Tier 1 support, ticket ownership, and triage using Freshservice ITSM.
• Work with Mobile device support including iOS, Android, and mobile hotspots.
• Conduct Computer imaging and deployment, including new hire laptop setups.
• Implement Device management and software deployment using Microsoft Intune.
• Provide Maintenance of the IT Knowledge Base for both IT staff and end users.
• Work Rotation of after-hours on-call support (compensated).

SKILLS/EXPERIENCE
Minimum Skills and Requirements:

• Current CompTIA A or Microsoft Modern Desktop certification.
• Minimum of one year's experience in an IT Service Desk or technical support role.

Preferred Skills:

• Associate degree in Applied Sciences in System Administration or equivalent work experience.
• Additional certifications such as CompTIA Network , Security , or Microsoft equivalents.

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Why Join EnSafe?

• Employee-Owned Advantage
  EnSafe is 100% employee-owned, with an ESOP (Employee Stock Ownership Plan) since 1997. That means when EnSafe succeeds, you succeed too, turning company growth directly into shared rewards.
• Commitment to Growth and Wellness
  The company supports personalized career development, mentorship, and employee wellness initiatives such as health tracking tools.
• Purpose‑Driven Work
  EnSafe’s mission focuses on impactful environmental, health, and safety consulting—making a real difference in communities and is backed by its long-standing technical credibility. 
• Safety as a Value, Not Just a Service
  Safety is deeply embedded in our culture, prioritizing employee well-being in addition to helping clients maintain compliance. We stress that “safety is part of everything we do.”
• A Culture of Freedom & Ownership
  At EnSafe, our career philosophy is built on freedom. The freedom to take initiative, achieve your goals, and shape your own career path Employees are encouraged to pursue growth in a flexible, entrepreneurial environment. 
• Challenging, Creative Work
  Workdays at EnSafe are anything but ordinary, fast-paced, dynamic, and filled with opportunities to tackle projects in environmental consulting, health & safety, engineering, and technology. Every day calls for creativity, innovation, and agile problem-solving.

About EnSafe

EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients.  We nurture our people with growth and development opportunities.  We build enduring, trustful relationships with each of our clients, with a focus on high ethical and safety standards.  We build this reputation by attracting high-quality people and retaining them for the long term.

At EnSafe, we are dedicated to fostering a diverse and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.  You may be just the right candidate for this or other roles at our company.

EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing.

Check us out on the web at www.ensafe.com

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