Call Center Representative (Remote)

Enova International is hiring! We provide a pay rate of $17.00/hr, coupled with a quarterly performance bonus and various other incentive programs. This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL or South Jordan, UT.

About the role:
Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. In the role of an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process.

Responsibilities:

• Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process
• Educate customers by explaining the distinctive features and advantages of Enova's products and services
• Initiate proactive outreach to customers as needed, encouraging them to finalize their loan application
• Uphold exceptional customer service standards through articulate and effective verbal and written communication
• Keep customer accounts meticulously updated with accurate information

Requirements:

• Experience in a call center setting is preferred
• Proficient in phone communication and verbal skills, with a keen ability to actively listen
• Familiarity with CRM systems and their practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities, adept at setting priorities and managing time effectively

Benefits:

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option
• PTO & paid holidays off
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Plus so much more!

Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail at enova.com/culture

Shifts available (Central Time):
Must be available to work an 8-hour shift between 8:00 AM and 8:00 PM. Some schedules may require working one weekend day.

​​​​​​​Start Date:

• 5/4/2026