Client Hospitality Coordinator

Join us at the table! We are seeking a polished, welcoming, and highly organized Client Experience Coordinator to support an EOS Integrator and deliver an exceptional experience for clients and guests.

In this role, you’ll be the first point of contact for clients arriving to leadership sessions, workshops, and meetings. From greeting guests and preparing meeting spaces to anticipating needs and ensuring every interaction feels seamless and professional, you’ll play a key role in delivering a high-level client experience.

If you thrive in fast-paced environments, enjoy hospitality-driven service, and take pride in creating warm, organized, and memorable experiences, we’d love to meet you. Apply today and become part of a dedicated team focused on helping leaders and businesses succeed through meaningful connections and exceptional support!

• Coordinates the flow of client meetings, workshops, and session experiences from arrival to departure.
• Greets clients and guests warmly upon arrival and ensures they feel welcomed, comfortable, and prepared for the session. You must smile often!
• Ensures meeting spaces are clean, organized, fully stocked, and presentation-ready before each session.
• Provides beverages, snacks, materials, technology assistance, or other hospitality support as needed throughout the day.
• Communicates clearly with clients regarding schedules, breaks, meeting logistics, and any updates or changes.
• Anticipates client needs and proactively resolves issues to create a seamless and high-level experience.
• Supports the EOS Integrator and leadership team with session preparation, room setup, scheduling coordination, and administrative tasks as needed.
• Manages special requests from clients and guests with professionalism and discretion.
• Relays important information or requests to facilitators, leadership team members, or vendors as appropriate.
• Assists with maintaining office cleanliness, organization, and hospitality standards throughout the day.

Non-Negotiables

• Priority #1 is always the client experience. Greet every guest warmly, remain attentive, and create a welcoming environment at all times. Ignoring guests, failing to communicate proactively, or treating anyone rudely will not be tolerated.
• Professionalism: Be on time, polished, organized, and prepared when you arrive for work.
• Hospitality Mindset: Anticipate needs before they are asked for and take pride in creating an exceptional experience.
• Take ownership in what you do. If someone is confused, frustrated, or needs assistance, do not leave them without an answer. Own the issue and find a resolution either independently or through leadership support.
• Attention to Detail: Meeting spaces, common areas, and hospitality stations should remain clean, organized, and presentation-ready throughout the day.

• High school diploma or equivalent required.

• Previous experience in hospitality, customer service, administrative support, event coordination, or client-facing environments preferred.

• Strong interpersonal and communication skills with the ability to create a warm, polished, and professional guest experience.

• Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment.

• Self-motivated and proactive with the ability to anticipate needs and solve problems independently.

• Comfortable supporting executives, leadership teams, and professional clients with discretion and professionalism.

• Ability to remain calm, flexible, and positive while managing shifting priorities throughout the day.

• Proficiency with basic office technology including email, calendars, video conferencing platforms, and Google Workspace or Microsoft Office preferred.

• Ability to stand, walk, lift, and assist with meeting setup throughout the workday as needed.

• Must be able to communicate clearly and professionally with clients, guests, vendors, and team members.