What are the responsibilities and job description for the Patient Services Representative - Ophthalmology position at Ennen Eye Center?
Ennen Eye Center
Ennen Eye Center is looking for a friendly, motivated, and patient-focused individual to join our team as a Patient Services Representative!
At Ennen Eye Center, we strive to provide an excellent patient experience through compassionate service, efficient communication, and a welcoming environment. As a Patient Services Representative, you will play an important role in helping our office run smoothly while ensuring patients feel welcomed, supported, and well cared for.
Key Responsibilities
Greet patients warmly and professionally, both in person and over the phone.
Check patients in and out while providing an efficient and positive experience.
Collect patient payments, including cash, checks, and credit card payments.
Answer patient questions and direct inquiries to the appropriate staff members when needed.
Schedule appointments efficiently while maximizing provider schedules and supporting patient needs.
Verify insurance information and assist with related administrative tasks.
Work collaboratively with providers, coworkers, managers, and other departments to support daily operations.
Manage multiple responsibilities while maintaining accuracy, organization, and professionalism.
Qualifications and Skills
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Ability to work effectively with patients, coworkers, and individuals from diverse backgrounds.
Strong attention to detail and organizational skills.
Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment.
Basic computer proficiency and willingness to learn office systems.
A positive attitude, dependable work ethic, and willingness to work as part of a team.
Experience
Customer service experience preferred, but not required.
Medical receptionist or medical office experience preferred, but not required.
We welcome applicants who are eager to learn, enjoy helping others, and are committed to providing excellent patient service.
Benefits
Paid medical and dental benefits
Free vision care
Paid time off (PTO)
Paid holidays
401(k) retirement plan
Uniform allowance
Employee discounts
How to Apply
If you enjoy working with people, staying organized, and being part of a team that makes a difference in patients' lives, we encourage you to apply!
Please submit your resume and complete the accompanying assessment as part of the application process.